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September 2023 by Kim Green
Female employee with long straight hair on sept 1st... if you don't want the customers to put the tried on glasses back then add a little hustle to your job to make sure the baskets are out constantly. Otherwise you come across really unprepared and condescending when you ask customers not to do that but don't provide baskets. I told you this after you lectured me and you said "it's not that big of deal" well it kind of is when covid is on the rise. So take it more seriously!
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August 2023 by Annie F.
The optical department went above and beyond w serve was fantastic. Everyone said, buy off the internet. My insurance is great. So I bought a pair or designer glasses w lens for $35. Awesome! She also took measurements of my eyes to have the frame adjusted to my face.
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August 2023 by Meganne Muir
Tori is amazing at serving customers! I was having some difficulties ordering contacts (completely out of her control), and she was very patient, kind, and solution-driven. She went above and beyond to ensure that I had a great experience. The male associate that I spoke to on the phone earlier in the day was also helpful and thorough with his advice. Highly recommend this location.
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July 2023 by Melissa V.
Dee at Member services was amazing! He went above & beyond to help me with an issue! We already love Costco but employees like Dee make me love it even more! Stephen B was also very helpful!Donna w food samples was so friendly! We really enjoyed talking to her. When we checked out Jesse (James) helped us at the self checkout. We were moving stuff from one basket to two & we were a two person circus. He was so helpful! The staff here is just phenomenal!
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June 2023 by Evalyn Y.
This location is very standard for a Costco. They have all the good stuff including everyday clothing that you like to wear and great rotisserie chicken. I particularly enjoy the coffee section and I appreciate how the frozen food is a little bit of a higher level then your typical grocery store. It's always nice to get a cheap pizza on the way out.... The family really loves them!The bathrooms here are clean and customer service is great!
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May 2023 by Dave H.
This is my favorite Costco in San Antonio. There is one really close to my house but they don't have gasoline so I visit this one more often. As a bonus it's next to a Total Wine. With gas prices what they are I try to combine my errands into one trip a week. Some of the things I always get when coming here are organic eggs in the 24 pack. Great price compared to HEB and they are always fresh. Love the frozen Handy crabcakes. A lot more crab than other stores and brands. I make my own bacon and pastrami and always buy my pork belly and brisket here. The quality is just better than elsewhere.So happy when they added self checkout lanes. I'm not buying for a huge family and the addition lets me get out quickly.I have also used Costco travel for cruises with better prices and extras than other travel sites. Just wish they offered Virgin Cruise Lines.
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January 2023 by Joscelyn Santacruz
stay out of this place! poor customer servicer the women doctor optometrist is very rude and will rush you to take your test and not even that i went in for a contact prescription test and got a glasses one and when i questioned it she told me to come next time?! and come again?!
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January 2023 by Courtney A.
This is the closest Costco to us. If you go at the right times it's not so busy. Great keto and gluten free selections.
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October 2022 by Glen H.
We were in the area for another errand and came to this Costco as it was nearby. We needed a new battery for our SUV. They had then in stock and we were on our in in minutes.I want to also mention that this Costco is much busier than my usual. It also has a Gas Station which I wish mine had. It was set up a little different than my regular Costco. But the thing I really noticed was the amount of products. They were much more full up in their bins and on tables. I would say 3 times as much in clothing set up on the tables. The place seemed crowded with more goods in general. They were also much more crowded than what I was used to. Very busy-maybe that's why they have more items to sell.
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September 2022 by Hanaa K.
Clean and has so many bargains in stock. Unfortunately my aunt and mother had food poisoning from the fresh salmon. Mom was hospitalized a day and my aunt 11 days did sepsis. The staff quickly reimbursed for the fish. My concern is that I called and no one remembered me calling and I hope no one else got sick since the product probably wasn't pulled. I think they have a great selection of quality meats. Parking is OK but too many in handicapped without placards.I wish the app allowed to scan and go the way they do at Sam's. They also don't give second cards without proof of address living in same house. Not an issue but wasn't aware I needed to bring anything other than myself because Sam's is more flexible and will give a second card without question.
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August 2022 by Jimmy D.
There isn't much that can be said for a Costco. When you walk in, there is always a warm greeting followed by being asked for your membership. There have been some Costcos in densely populated areas that have been messy due to customers picking things up and leaving them in places where they shouldn't be. However, it's nice to see that there is always someone actively looking for this and returning them to their displays.The clothes area is always folded and there usually is someone refolding the clothes that have been moved around.The meat and refrigerated section is always stocked to the brim with bulk meats and pre-made meals ready for your hungry eyes to grab and go. There's not much difference between Costcos and that's what makes this experience as wondering as it has always been for all the years that I have been shopping here. The customer service, cleanliness, and professional upkeep of the warehouses made me a forever customer.Oh, and don't forget the massive pizzas and super generous return policies. They have it all here. From a simple family dinner to maybe a car or even solar panels!
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August 2022 by Rodney A.
Only way to rate Costco is by the cleanliness, the service and the parking. Thankfully all of those things were well represented when we went. No hassle getting in and out the parking lot. No loose carts, or trash flying around the lot and as always the employees are front and center ready to assist when needed. No much to review, it's Costco!
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June 2022 by Dan P.
Great place to buy a car battery. Costco offers high-quality interstate car batteries at a very competitive price.I purchased a battery and paid a core deposit $15. After changing out your battery, return the old battery for the $15 deposit. Getting the deposit back is hassle free.
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January 2021 by Brianna Salinas, Realtor
Poor customer service. I drove over half an hour to shop for glasses here. But apparently, at this location they have a new rule of where you need to have a hard copy of your prescription or get your doctor to fax it in BEFORE even knowing what their inventory looks like.This is absurd, I just purchased a pair of glasses in December and didn’t need to show my prescription on hand or prove to them I had one BEFORE I chose to purchase a pair I liked and tried on.
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August 2019 by Vonia
No coupons needed for warehouse sales!