Costco Tire Center is known for its exceptional customer service and helpful staff. Many customers appreciate the assistance they receive, with specific mentions of employees like Brandon and Lindon, who provide help with tire inflation and go the extra mile to ensure customer satisfaction. The service is efficient, as customers often find their tire maintenance completed quickly while they shop inside the main store. However, some feedback highlights issues with the exit process, particularly with one employee who inspects carts in a way that some find intrusive. Customers feel that this practice is unnecessary and detracts from their shopping experience. On a positive note, the optical department also receives high praise for its incredible service, with staff going above and beyond to assist with frame adjustments and other needs. The overall sentiment is that while there are areas for improvement, the dedication of employees like Dee, Stephen B, and Jesse at the checkout contributes to a positive shopping atmosphere. The tire center staff is especially noted for their willingness to stay late to help customers, reflecting a commitment to service that many find commendable.
Brandon at the tire center was immensely helpful with the air inflation area. He helped us inflate the tires and then taught us how to do it for next time! Lindon, was also kind enough to find the correct help for us even though he was on his break. Great customer service. Gives me some faith in humanity
February 2024
Service was great!! I had the tires rotated and filled with nitrogen in preparation for a road trip. By the time I finished shopping inside the main store, the work was completed.
December 2023
Always spend more than I should. But definitely enjoy Costco for its value and variety.
