Factory Mattress is a large, locally-owned mattress store serving Austin and San Antonio with 21 convenient locations. They offer a wide selection of premium mattresses, beds, and sleep accessories, along with a 366 Night Sleep Guarantee and next day setup and removal. Customers praise the store for their great prices, affordable discounts, and friendly, helpful staff. Employees like Lonnie Nielsen and Ryan are recognized for their excellent customer service, being inviting, professional, and attentive to customer needs. Many customers appreciate the genuine and caring attitude of the staff, which makes shopping easy and enjoyable. The store's commitment to world-class service and quality products has earned repeat business and high satisfaction. Overall, Factory Mattress provides a reliable, friendly shopping experience with a strong focus on customer care and affordability.
Excellent knowledge in products. Really helped us select what we needed. Pricing was outstanding!
November 2024
Ryan was so incredible. He answered all our questions and concerns. He demonstrated our options. I just had back surgery and because of his experience and knowledge, I was able to pick the right mattress for me.
November 2024
Lonnie, Scott, and Mark were so helpful to me when I was find a mattress. Thank you guys so much!
