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October 2023 by Kersandra Montoya
I have been to this place several times over the past few years. Yesterday was by far my worst nail experience I have ever had in my entire life. The tech used the wrong powder for doing solar nails, the color was everywhere and after only 2 nails I warned her it did not look right and the powder said “dip powder” which is different than solar. She then reassured me it was right and continued. By the time she finished all 10 nails, they were all still wet and looked terrible. I was almost in tears because of how badly they looked and would now need to be stripped off and redone. I told her to take it off and just do my waxing because I needed to make dinner for my family and I didn’t have time to sit through an entire set again. She kept a pushing and offered “to do gel for you” so that I could walk away with at least my natural nail painted. I agreed as gel is usually an easy and fast process. She used way too much polish so it dried clumpy and was left wet on the inside. She did not clean up the paint she got in my skin so when it dried it peeled from the skin to the nail. I go to leave and I am charge $30 for my nails. I agreed originally because I had not seen just how badly my nails were and she did render the service of gel polish. I walked outside to see how badly they were, walked back in and demanded my $30 back. It was refunded and I left. I will never go back due to this experience and will be going somewhere today to get my nails redone in prayers for a better salon and better experience. I gave 2 stars because her pedicure wasn’t bad. Photons added are ones taken in my car after walking out into the sunlight. Update 10/15/23, I have updated my review to 5 stars because Wendy did an amazing job on my nails and I am so thankful for management arrangement as well as Wendy’s attention to detail. I was not able to relax as much as usual as my toddler tagged along but what an amazing turn around and I am so happy with my new beautiful nails. Thank you again for reaching out and assisting me with getting the nails I wanted!!! Amazing management, they care about their reviews and customers. I will return soon!!!!
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October 2023 by Kayla Schryver
I was hesitant to come considering some of the more recently reviews I had read. It was close to where my errands were and wasn’t terribly busy so I decided to take a chance. Betty was my tech and good gravy I have never had a more Pinterest perfect set of nails in my life. She did a fabulous job and really paid attention to detail. Now, it was a bit more pricey than my normal set but I was happy to pay the difference for the level of service I received.
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September 2023 by Jennifer Garza
I am serious here people, this place is AMAZING!!! Crystal, Wendy, Lisa everyone here is just beautiful at their craft. My two teenage daughters and I love and can’t wait to see them again. My daughter Willow loves those over the top nails, while Lilith is my let’s see how many shades of white she can find, lol. She changes the shape but just loves her white nails. Walk-in or appointment they are all just so sweet and caring. PLEASE, give them a try and you will not be disappointed. Love you all???Services: Nail art
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August 2023 by Patricia Neeley
Love Fourm Nail Spa!! I always get great service. The pedicures are so relaxing. Clean and professional service.
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July 2023 by kaitlen b
First time here, and I will be coming back! I’m picky when it comes to my nails. This place is clean, great staff, tons of colors to choose from. I went to Wendy, and she was great. I found my new go to place to get my nails done. Highly recommend.
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July 2023 by Amy Moore
Extremely disappointing! After paying $135, Pedicure: There is paint all over my skin, then after letting them dry for an hour and a half the paint on my big toe wiped right off when removing the toe separators. Acrylics: have lumpy paint and she didn’t even add color to the front edge/tip of my nail, just left the exposed raw tip. Then called to complain and all I was given is “come back to get fixed” which I can’t do when I have my children, so was only given a $10 refund…will definitely never return. I have never been more unhappy with a service.
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July 2023 by Juniper Saje
I forgot to take a selfie of my nails before my wedding but here’s a pic of how they looked. This establishment was good. I came in twice in the same day without an appointment because I put it off to the last second lol. They were friendly and offer a beverage. However my complaint is adding $20 for just nail polish is way ridiculous. And the intrusive tip request during the transaction is always a nuisance. Other than my slightly crooked nail this place was pretty good for last minute walk in.Services: Acrylic nails
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July 2023 by Sonya Suniga
I have been going to forum nail salon for over ten years and have seen Betty every time. She is THE BEST and the sweetest! My nails don’t chip or break. And I always get so many compliments on my nails. Absolutely love her!
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July 2023 by scrappy scooby
Crystal did an amazing job! Plus the nails don't chip or come off in between fills!Services: Nail art
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July 2023 by Laila Knox
I have been here a few times and I’ve had exceptional service. The customer service definitely needs improvement and hospitality. I’ve expressed on many different occasions if I didn’t like something about my service and my complaints were brushed off and I was over priced. They tend to rush through services and cannot cooperate. I’ve told them recently ab/ a problem with a pedicure and they continued to solve the problem THEIR way instead of complying with the PAYING CUSTOMER !
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July 2023 by Jordan Joy
I absolutely love seeing Crystal! I’m a nail biter and from the beginning she asked me to trust her. I’ve been seeing her for a few months now… and I have nails! Crystal is such a hard worker and always fits me in whenever I call. Thanks Crystal
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June 2023 by Suzy Roberts
Such a fun, nice, clean place. I love going here for my dip nails and Ms. Betty is THE BEST!
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May 2023 by Lauren H.
I have always have a great experience here! But this last time has made me question if I want to come back.I had my nails done for a wedding on Friday, April 14. By April 16, I had 3 nails pop off, 1 crack & all the others chipped. I went back in Monday, April 17 to get them fixed & the lady who originally did them, fixed them. It’s now been 4days & I have one nail that cracked completely down the middle & 2 Chip.Acrylic nails always last me about a month & sometimes even a bit longer. So I’m not sure what went wrong or what the woman did wrong, but for the price paid this shouldn’t be happening in less than a week. Very disappointed in the quality of work done.Service: Acrylic nails
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March 2023 by Baylee London
Tracy was awesome! After taking a year long break from having my nails done, this was the perfect set to come back with. The shape is perfect for my hands, she took her time, and was very flexible with my pickiness of line thinness for the french tips. I’ll be back and will definitely recommend to others!Service: Acrylic nails
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March 2023 by Raquel Pedraza
I've been looking for a new nail salon/tech for a year since we moved to San Antonio/ Universal City. I was a walk in @ 6pm. Jenna gave me a wonderful pedicure and another lady (don't know her name) removed my dip/acrylic nails. They were courteous and friendly and gentle with my nails. I will definitely be back! Thanks Forum Nail Spa!! ?
