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October 2023 by monica bell
We've been coming here for a while now and I can't say good enough things about the customer service here. The Manager Vincent is AMAZING! He is always so helpful, knowledgeable, patient, and always greets us with a smile. He makes sure you are satisfied before you leave and takes as much time needed to answer every question we may have. If you want a great experience with a music supply store and customer service THIS IS THE PLACE! ?ASK FOR VINCENT ?
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October 2023 by Jen L
We are getting flute lessons here with Ms. Wilcox. She has so far been a great instructor. My kiddo gets along well with her, and only after 2 lessons we see improvement. Staff is easy to work with and helped us get our schedules to match with the tutor. Very pleasant experience so far.
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October 2023 by Priscilla oyervides
Customer service was great . They didn't have what I needed, but they called to other stores and put a hold on what I needed! I had to drive to New Braunfels but had no problem making the drive !
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September 2023 by Stephen Hickernell
This place is awesome huge selection of items and easy rental. Vincent is amazing and always so helpful. The only negative I have is the sun at around 630 - 7 pm is horrible and blinding.
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August 2023 by gohan sucks
Went here for band and orchestra materials. When l went for the band materials, the reeds were exactly how l needed them to be, as well as for the swabs and the little cup l needed to soak the reed in. When l went for my violin after l joined orchestra, l expected the price for renting a violin to be expensive. Instead, the price for renting it was 20 dollars. Usually, you'd think it would be 40+ dollars, but instead it was 20. And the quality for just renting it for 20 dollars is amazing. 5 stars. (Actual review)
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August 2023 by Belinda Tuyub
I rented my daughter's violin here 4 years ago, and everyone was very helpful. I just purchased the violin last year and have 2 issues come up. Both times I took the violin in, Vincent helped me out. Today's visit left me feeling like I needed to come on here and recommend this store. Not only is Vincent knowledgable but he is super friendly, super helpful and overall just seems like a really nice person. I will definitely recommend this store to anyone needing musical equipment. I am happy I gave my business to this store and will continue to do so.
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July 2023 by ĐøuBłe G
Good place fosho they helped me get my strings restringed and they did it fast, very professional and knew what they were doing
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April 2023 by Cody Thornton
Everything about the store is awesome. The instruments, prices, lessons and customer service are all great.
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April 2023 by Jax martinez
Our instrument was out of warranty I was so scared of how much it would be to fix it. The price was amazing and the timeline was fast.
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April 2023 by Kristen Kayata
Trumpet lessons are great, instructor is great. Place is always clean.
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October 2022 by Happy Everafter
This small music store packs a big punch!I stopped by to pick up some strings for my Martin guitar.They didn't have exactly what I was looking for, but they did help me find a good substitute.They have several guitars for under $400. And over 100 (sheet) music books to choose from as well as a large selection of whatnots for wind and brass instruments.Easy parking. Min. Check out time.
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October 2022 by steven campbell
Small but packed with greatness. My son takes guitar lessons once a week here. He is progressing quickly and enjoys the lessons. The pricing is very competitive and the staff are all great. They have a wonderful selection of instruments to explore and a huge sheet music area with both modern and classic sheet music.
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October 2022 by James A Abarza
Came with my son to look for a new bass and acoustic guitar. The staff seemed friendly, but immediately my son was told stop playing or testing the bass. I understand being loud but my son was trying the bass before we buy, and was not that loud. I really tried buying local but we left after getting the hint, we were not welcomed;and headed to another store/SamAsh. They missed out. My whole family plays instruments, will not be visiting this store again.
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October 2022 by Jonathan Forrester
Had a horrible experience with this music store. I would recommend to everyone to just go ahead and buy or rent your instruments elsewhere and don't even bother wasting your time here for lessons, etc. The customer service is horrible. They are horribly disorganized, apathetic and incompetent. They don't follow through on what they say. I rented the same instrument elsewhere for literally $32 less per month.
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September 2022 by Caesar G.
Not a good experience at all. Customer service needs improvement. It is a small space and can get crowded quickly. The fee for lessons is comparable to other places, but felt my child would receive more attention elsewhere. Teacher was not very attentive, walking in and out of the room, and somewhat scolded my child for not knowing something. Teacher did not appear to be genuine and obviously had favorites. We did not feel welcomed. My child is now attending and loving School of Rock. A more realistic setting with genuine people who are not uptight.
