-
October 2023 by Becky S
Avery from Rooms to Go Selma is amazing! We went into the store twice and she was so helpful. Avery was very knowledgeable, patient, and was not pushy at all. She was the ultimate professional, and we appreciated her and her customer service.
-
October 2023 by maggie alvarez
Our sales person ordered the wrong item so I decided to go online bypassing the sales person and ordered a small table. When it was delivered by UPS (no option on delivery) it was damaged. This happened back in August and we are still waiting for resolution. We have been told that we would receive a new table but nothing ever happens. We just get ignored by customer service. Side note, had the same problem with a coffee table from Ashley Furniture and we had a replacement at our house within a week. I don’t want anything special I just want a new table or a refund. It’s not fair to make us pay for a table that’s is damaged.
-
September 2023 by LaKeesha Broughton
We love Rooms To Go. We had an amazing experience with Nelly. She was very patient and listened to what we were looking for in creating the look we wanted for our new home. She answered our questions and if we were looking for something that they didn't have at their store directly she checked their other locations for us. She was very up front and honest about the dates and times of getting our furniture to us. She just made our experience of shopping for furniture for our home so much easier. We love her to pieces. Thanks Nelly and Rooms To Go for such an amazing experience.
-
September 2023 by B FAVORED
Max was great with helping to select critical purchases for my home. He was patient, kind and went out of his way to insure I selected, had the correct measurements and financing for my furniture needs. Thank you Max! I look forward to working with you again SOON.
-
September 2023 by Dilma Rosales
Never fails! Always great customer service! No pushy salespeople. I have bought so many furniture here and never been disappointed. Today it was for my daughter and James was so wonderful to work with! He explained everything in great detail, he was professional and very polite! Thank you, James we will definitely ask for your help next time. In the meantime my beautiful daughter will enjoy this great sectional couch! Thank you ??
-
August 2023 by John Carter
Great experience. I went in there having shopped around on line so already knew what I was planning on. James Gomez is the best. He listened and didn't try to oversell me.
-
August 2023 by Randi Tinsley
In need of a new mattress? Rooms to Go has you covered! They had a wide selection of mattresses to choose from and Matt provided most excellent customer service. He was extremely patient while I curled up on at least half the beds in the store finding the right one for me. He was extremely knowledgeable and I came away a happy customer with a new mattress arriving tomorrow! I’ve never had a bad experience with Rooms to Go and love their furniture. I’m excited to try out my new mattress tomorrow night and get back to my peaceful slumber! Thanks for being being, Matt!
-
August 2023 by April Dawn Demasuay
Our sales person Jeff was great. He helped us into making a decision. We came back the following week to complete the purchase. Jeff was out and a lady tried to assist us in finalizing the sale. She was so uninterested with the whole process. She is not what you want to help you in making an over $4000 mattress purchase. As a customer you can feel that she is dragging herself to help you. When you ask questions she’s curt bordering irritated. As someone who’s buying a new home and looking forward to furniture shopping this rooms to go branch will not be in shortlist of places we will shop in the future.
-
August 2023 by Sue Kellogg
Wonderful experience today at Rooms to Go. Was greeted by James, and when I told him my husband and I were just looking to get ideas on couches, he informed us where the different styles were and told us he'd check on us if we needed anything. Needless to say, James was amazing. No pushy selling, answered all our questions, and gave us the space we need to look around. And because of his excellent customer service, we ended up buying a couch today. Greatly appreciated all of his help and plan on being more of our business his way. Thanks James.
-
June 2023 by Anne Eavener
Nice living room sets. But I Love my new bedroom set! Just waiting on the nightstands. Were back-ordered. But coming soon ? Great quality at good prices ?
-
May 2023 by Asia Fernandez
This rooms to go is great, I had a great visit and experience with one of the employees Randy. He got us in and out and made sure our delivery will be a success. We have never had a problem with rooms to go before and because of Randy’s kindness, I will be coming back!
-
April 2023 by Carmen R.
My husband and I purchased a bedroom set back in February 2022 during the Room to Go "President's Weekend " sale, in order to benefit from the ongoing sales. Unfortunately, our salesperson, Brycen Gathers, was dishonest and unorganized with us during the sale. Our plan was to purchase a whole set of furniture. However, after confirming our order and the price, we would later find out the order was put in wrong. We only received half of the order and had to pay an additional couple hundred dollars to complete the set weeks after we got the first shipment. We were also disappointed because, during the sale, Brycen said there was a deal going on that if a customer spent a certain amount of money, they would receive a $500 store gift card in the mail. We never received the card and were told there was no such promotion when we went to inquire for more information. Overall, it was a terrible experience.
-
April 2023 by Deborah Luster
James was an amazing sell’s rep. He helped try to meet our needs as best as possible. He was patient, fun, experienced, knowledgeable and he was in no rush. He took his time with us until we found something we really loved. We were very pleased and left the store purchasing a new couch! Thank you James at the Selma, TX store for all your help!
-
April 2023 by Tynette Edwards
I had purchased a couch from RTG about 3 years ago and had a great experience. I recently wanted to purchase a new couch and found one I liked there. A young lady named Priscilla Casas helped me and my husband purchase the couch I wanted. Priscilla was so good I went back so she could help me purchase the matching ottoman to go with it! If anyone goes to the Selma RTG please ask for her. Five stars ⭐️ Is not enough! Oh and thanks RTG for no high pressure sales ??
-
April 2023 by Abrahan
We had a great experience today at Rooms To Go. Matthew was excellent in showing us what was the best combination of items for the best practice. They had an ample selection of modern and traditional furniture with beautiful decorations. We found out that if you are an interior designer or some that enjoy decorating you can pay a one-time fee of $79 and you get 20% off every decor item you buy during a period of three years. There is e no limit to the number of times or decor items you can buy at 20% off. During our visit, the customer care provided to us was outstanding. Thank Matthew de Leon and Mary for an excellent service once again.
