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November 2023 by Abdul Qadir Cassimjee
Extremely nice representative. Had a rude/impatient customer come in while I was talking to him and he made sure to still give me the proper time and explanation I needed in order to make the purchase.
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November 2023 by Jan Garber
YouBreakIfix was able to fix the key fob for our car! SOmething NO ONE else has been able to do! Beautiful clean store, very professional friendly service from the store manager. I highly recommend this store if you've got something that needs to be fixed.
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October 2023 by FeFe Aylesworth
Warren at the 8251 Agora Parkway Suite 103 Selma, TX 78154 did a super job assisting me with getting my phone fixed! It had couple of issues but he didn’t pressure me into spending more than I could afford and for someone going through a cancer battle the pressure of finances is heavy!! He helped me make the best decision for the best outcome and I appreciate his sweet kindness, patience and professionalism.
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October 2023 by Paul Zamora
Went by for a repair. Was told the part was hard to get, and would be faster and cheaper to get a new phone. Appreciate the honesty from staff. We definitely will recommend and use them again. Thank you
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September 2023 by Robert Graves
After leaving phone for screen replacement and coming back two hours later I was informed that the screen they had in stock was no good so they closed the claim as I repairable. I understand bad parts happen but to close the claim instead of letting me schedule for a fix when they get one in…how sad.
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September 2023 by Laura Jenkins
Technician arrived in short shorts and a tank top. His demeanor was professional, his apparel was not. He did work quickly and completely.
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September 2023 by Robert Rupar
Outch and the what the F! Brought my Samsung in for a screen replacement. Just to let you know, UBreakIFix is a certified Samsung repairer which means, one must replace the whole case in their terms of "All or None" which loosely means, you will pay big bucks at uBreakiFix. Oh. Their website makes no mention of the "All or None" sales pitch or upcharge when arriving to the store. They were lucky from me to give them two stars only because the place is clean out front. Therefore, go with them with a fat wallet because the stomach will be empty paying their crazy prices.
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August 2023 by Donovan T
Terrible experience. Got there just before 4:00 and was told same day repairs cut off at 4:00. Went the following day at 10:00 and was told I would have to leave my phone for 4 hours to replace my screen protector. So I scheduled an appointment on the website and put exactly what I needed and scheduled drop off for 10:00am on Saturday. Got there at 10:00 with a line of 5 other customers. Someone finally showed up 10:30 to open. Get checked in and then told that they don't have the screen protector and can get it on Monday. What was the point of scheduling an appointment 2 days prior and specifically saying what it needed. Total waste of time. Go somewhere else.
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August 2023 by Javier F. G. Saldivar
Dropped off my Note 9 for broken back and battery replacement, and the staff was very friendly and professional. I'm still waiting for my phone, but I feel at ease that it's in good hands..
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August 2023 by Lenora Clark
The technician(s) were professional and knowledgeable and repaired my phone within the amount of time they told me it would take to replace the cracked screen and it was ready within an hour! This is the only place I go to when am having any issues with my devices and I highly recommend!
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August 2023 by Kendra Ford
I've had to come here twice and each time I've had great service. They're always very kind and let you know everything upfront. 10/10 would recommend this location.
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July 2023 by Frederick E.
They claim to be fast on their work and only would take 3 days to fix an Xbox. It's now been 4 days and they tell me it's gonna be another 3-5 days. Y'all should be ashamed of yourselves for pretending to know what your doing but really are clueless. I regret ever coming to this franchise in seek of "help" I would highly non recommend this place
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June 2023 by Wes Henson
The process started off great until the screen was on backorder with no ETA. To my surprise they called me once a week with an updated and the screen came it in about 2 weeks. They tried their hardest to confirm if I had any type of insurance before they let me pay out of pocket. The repair process damaged my phone's pen and they took one look at it and ordered me a brand new one. Being in IT for 10 years myself I was very please with the service overall!
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June 2023 by Gabriel Cook
Took my laptop in to get the charging port fixed. Told them I was moving in a week and they ensured me that they could get it done. Called the day before I moved and they didn’t even have the part in stock. Agreed to let them work on it and they’d mail it to me, after waiting 3 weeks I called them and they told me they would mail it out the next day. Called at the end of the week to see if they had mailed it as they never updated the tracker at any point - and they told me that the day before they found out it couldn’t be fixed.
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June 2023 by Nina Ray Torres
Amazing customer service. Very knowledgeable guys. Really sweet. I really appreciate them explaining everything to me. I'm nit tech savvy and they made it painless. Greatly recommend them.
