Verizon is a telecommunications company that offers a wide range of products and services, including cell phones, wireless plans, and accessories. Customers have generally had positive experiences, praising the company's knowledgeable and friendly staff, such as Melissa, Elizabeth, and Mireya, who have provided excellent assistance with phone setup and selection. While there have been some instances of longer wait times due to limited staffing, the overall service and product offerings have been well-received.
Joseph is an awesome Verizon customer service rep and he made the experience great.
November 2024
Sheli was AMAZING! She helped my husband and me yesterday, 10/13/24, with upgrading our phones and adding another line. Sheli is very professional and knowledgeable in what she does and addressed all our questions and concerns. Great service!
July 2024
Amazing my phone tech mellissa helped me quickly and gave me all the info I needed to know about my phone and switching to Samsung I love my phone so much !