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March 2024 by Samuel A.
I had a terrible experience at this location. They were very rude and acted like they did not want to sell me the product I wanted and I really disliked my time in that store
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February 2024 by Larry Jones
Great service. They care about your pet.
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February 2024 by Jenny V
The store clean, organize, staff polite. The people in charge of the cat adoption not friendly or polite at all. Need improvement that area. The rest of the store was very good.you can find almost every for cats, dogs,birds, fish and other pets.
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February 2024 by Chris Mueller
Clean store, busy and no delays. Good selection, I picked up a drinking jug for Dante.
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February 2024 by Tom Wolf
My dog had two surgeries, both to remove 19 obstructions ( he ate a box of tampons) . Thank you Vergi hospital for saving his life. In addition, thank you PetSmart for carrying the prescription dog food needed during his continued recovery.
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February 2024 by Brittany
Everyone here is kind and attentive. They always have plenty of staff and lines at the register are quickly handled
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February 2024 by Tammy Capps
I used to love this place, only place I shopped. Now after getting the last few delivery orders wrong I am rethinking this. I am disabled and require delivery orders twice a month. My order was for a ten pound bag of cat food, a small box of treats, and two boxes of kitty litter. I got 5 50 pound bags (which someone else had to bring in) of dog food the first time today, called them. The second time I got the treats and food correct, but instead of 2 boxes of the only litter that works, I received 2 cases of 4 bags of litter that is not worth the money you pay for it. When you call, all they do is blame the delivery people...but delivery people do not pull the orders. Now they are closed for the day and I still do not have the order I paid for. I have worked retail for years and pulling orders is easy if you can read and pay attention...big difference between 50 pound bag of dog food and 10 bag of cat food...just look at picture and size, no reading involved.
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February 2024 by matthew dotson
It's a great place for animal needs but wish it wasn't as pricy
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February 2024 by Colette
The pet hotel here was great and I didn’t have to worry about my dog. They even sent a Christmas picture of him.
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January 2024 by Ashley
The employees here are just wonderful! Always friendly and helpful!To the sweet girl with the green hair, thank you SO much for accommodating my requests!
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January 2024 by Angel Chambers
Clean and friendly people
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January 2024 by Heath Woodson
If I could give 0 stars, I would. I spent $90 on fish, LAST NIGHT. Today, 2 of them were dead. They expect you to bring in your dead fish for proof for a refund... they don't tell you that though when you buy them and there isn't anywhere on the receipt that states "their policy". They could also care less.We will not be returning.
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January 2024 by Efren Sanchez
I walked in for a small bag of dog food. Only one open register. Long line of customers. I asked one of the four employees standing around to open another register, they said they were not working. You know when you over pay for everything - you kind of want to be treated by a customer.
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January 2024 by Robin Lupole
Always friendly and helpful
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January 2024 by BSI Insurance Services, Inc
It's clean