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February 2023 by David Bandy
I have been associated with this bank for several years. Some changes have been made and from I am seeing it has really made a difference.
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April 2021 by DAWN DjgoLDMine
Thinking of closing my account. They aren't helping me with my issue. I keep telling them that I don't have access to my money. They day I do. I use it to buy something. Then it works. But later after they close it stops working again. Im getting sick of it. Not worth what the membership costs. Which, mind you, does get taken out. They can use my money and I can't. Funny.
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September 2017 by Pamela Paige
If I could give a zero I would. I left 3 messages for Mark Hamilton to refinance my home. I received zero calls back from this person. Seems to me that the bank is going down. I will take my business elsewhere after waiting for a week to work with a bank that I used to think was dependable.
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September 2013 by Randy Barone
I have banked with them for over 10 years and since Mark Hamilton came to the bank it has gone down hill. He will fee you to death and the worst personality I have ever seen. I left the bank with my great credit and pulled my CDs and other loans. Mr. Miller and Jay Estes who used to be the president of the bank I would take a bullet for. Mark Hamilton raised the rates on my account every time of my renewal in a time where rates were coming down mine were going up. He came up with new fees I have never even heard of that cost my company a ton of money. I recommend going to any bank beside this one. I remember a time where dealing with a small bank use to mean something but poor service, higher rates, and fee you to death no thanks. Rate dropped several points fees were cut in half by going to Houston Community Bank, Compass Bank, and Bank of America compared to People State Bank. The poor people in Shepherd Texas do not realize they have a fox in the hen house with Mark Hamilton.
