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“Polo at Texoma Tech Solutions is amazing! He was able to save all of my data, precious photos and videos of memories from my wrecked phone. The peace of having these memories restored is the greatest gift and I'm beyond grateful. I highly recommend his company and appreciate the excellent and compassionate customer service he provided. Thank you Polo!”
“I highly recommend the guys at CPR Cell Phone Repair. The service was fantastic and they got my parts ordered, received, and the repair done ahead of when I expected. Thank y'all! I will be back.?”
“Highly recommend. They did a screen repair for my phone through phone insurance. Mistakes happen, screen side camera was blurry. Took them 30 minutes and problem fixed. Proper customer service!”
“Matt Walker went far and above my expectations. He helped my wife and I add new lines and make adjustments. He was extremely detailed and made sure we got every single discount and promotion possible. 200% recommend.”
“Bought a new phone for my Mom, but when I got it home there were several problems. I took it back and was helped by Kayden, the manager. He was incredibly friendly and had the problems fixed after about 15 minutes!!Kaden restored my faith in the ability to spend less than three hours trying to get a phone fixed!!!”
“Went there 3-18-25; with a friend I referred to join Boost Mobile. Chance (new) employee very attentive & helpful ; with her getting new services. As, well as making sure everything was transferred from broken phone to new one. He give remarkable customer service.”
“I had an issue with replacement phone and even though we had problems with the phone being shipped and working properly they went above and beyond to take care of me! I would highly recommend Kenny V & Spencer both give great customer service.”
“If Customer Service had a first name, it would be TRAVIS! That young man went above & beyond to help me, in 110 degree weather, to fill my car with water! He had already done me the service of fixing the issues I had on my phone! Travis you didn't have to, but you did! Ty! Ty! Ty! May God bless & keep you!”
“Kylee works at the one on central freeway, but she has been so amazing to me and my family since getting phones on christmas eve.... she knows how much she means to me!!! She is A.M.A.Z.I.N.G!!!!”
“I had a fantastic experience with one of your employees. I believe her name’s Natalie. They were friendly, knowledgeable, and went above and beyond to help me. Their professionalism made my visit great. Highly recommend!”
“I went to this store today and the place was clean and nice and had a friendly environment to it and i would love to give a speacial thank you to lamont who was extremly helpfull and kind and helped me today he was kind and patient and very help full and so was tylan so i would like to say to any one who wants good service and to be treated right go to that store”
“Went in the store to change my plan and remove a line off my bill. Adam was my service representative and he is the greatest!!! Very friendly, explained everything to me on how the removal would work and any other questions I had. Can't thank him enough for his helping me! Thanks Adam!!!”
10AM - 8PM
3916 Kemp Blvd M 2, Wichita Falls
Mobile Phones
“Jennifer just YAS!!!! Ok tbh... I have been a pre-paid customer for years. I have traveled all over the West Coast. Experienced many cricket and their competitors over the years. I almost just ordered my phone (sick of the Lil attitudes and lack of concern type employees) but, wanted my Razr now. Went in reluctant, but then I met an Angel on earth... Jennifer. This young lady was just wonderful! Great customer service. She listened to what I wanted and got it done, quickly to boot. Corey was very nice and knowledgeable as well. Jennifer was so amazing I went in reluctant to get one phone, I left with 2 phones. She even won over my daughter. Cricket you got a diamond, treat that young lady accordingly.”
“Dahlia is a great salesman, with tons of character! Claudia the manager is very professional and always puts the customers needs first! A pleasant experience from a great team! Go and see them!!”
“Deon was amazing. He was very helpful and professional. My review accidentally put 1 for very dissatisfied, but this was an error on my part I highly recommend this store and Deon as your rep”
“Just called customer service to set up a phone for my mom. Spoke with Jennifer who worked diligently and patiently with us to resolve multiple setup snafus that would have unhinged me if I were trying to set this up alone online. Her persistence in resolving these issues and persevering until the service was set up successfully is laudable. I am so thankful that something that could have been frustrating and obstructive was made easy by an employee who cared enough to do an excellent job. Thank you, Jennifer.”
“I only needed to pick up a couple of things this visit. Finding a parking spot was easy, I got a spot close to the doors on the pharmacy end of the store. The pharmacy was a bit busy. But there were well-prepared for the busy time of the day. 3 girls were working on helping customers. So it went pretty fast. The pharmacy at this location is the best I've seen in a while. Always quick to help and answer any questions. The only downside is the construction of the new garden center. Which looks like it will be open very soon.”
10:00 AM - 8:00 PM
3201 Lawrence Rd #545, Wichita Falls
Mobile Phones
“I do love me some Specteum customer service!! Whether it is on the phone, at your home, or in person at the Spectrum store.
GREAT customer service is the #1 thing they offer! Great staff, great selection, knowledgeable, helpful, and patient. They sent me on my way completely satisfied with the entire in-store experience & I will be back and I will rely on Spectrum and Spectrum only for my wifi, cable, AND mobile phone service needs!! Recommend hands down! 5 stars!”
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“Greatest gamestop employees I've ever met. Very friendly. They always have the anwser to any questions I have. Not your normal gamestop with employees who don't know anything.”