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January 2024 by Richard Mahne
Went in and bought a new sectional. They where very nice and not pushy like some places. Got it with a full warranty and they even delivered it and set it up. The delivery guys where fast and clean. Definitely recommend getting furniture from them
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January 2024 by Kiley Leandro
Ryan was super helpful! He measured couches for us and was extremely patient with our everchanging furniture needs. We loved the selection and hope to visit again soon for accent furniture.
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December 2023 by Robert Owens
My sales rep Dora helped me find everything I was looking for, explained everything about the finances and delivery. Jamie had all the paperwork done as soon as I got to her desk. Both of them deserve a raise!
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December 2023 by Manda Boyer
Cher was great and very knowledgeable! She knew right where to take me to what I was needing. She and Louis worked with me to get the price just right. It was a win win! I will be doing business with them again!!!
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November 2023 by Thomas Worsham
Salespeople were very helpful friendly and accommodating. They were able to answer any question I asked and gave us room to discuss our options in private, but were nearby in case we needed help. We shopped around and went to other places to comparative shop, but returned to make a purchase with our original sales person.
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November 2023 by Bill Grimes
Mark helped us sit as we picked out some furniture. He had all the answers, gave great suggestions and spent his time with us cheerfully. ThanksWent back to Ashley’s this week and purchased a new bed and mattress. Worked with Shannon who did an exceptional job helping us work through the options. It was a really good experience. Louis is also great to work with. This is our go to place in the area for furnishings
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November 2023 by Katrina Narro
Cher was so extremely helpful! She made our shopping experience so easy. The entire staff was so helpful in giving all the details we needed for making our decisions! I highly recommend shopping at Ashley Homestore in Sherman!
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November 2023 by MARIE CARBONE
A great furniture shopping experience. The store was clean, spacious and well lit. Lots of good looking groupings to look at. We were assisted by a very pleasant young lady. Thanks for all your help Cher!
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November 2023 by Daniel Garrett
The employees were well informed with their current displays and were able to point us in the right direction. We were looking for a specific type of living room set and if it wasn’t there, they were more than willing to look for it. Kind service and very attentive!
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November 2023 by Lyndsey Chidester
Shannon at Ashley furniture was very kind and helped us find what was in budget. She didn't try to sell us on things we were not interested in and was very straight and to the point. It was a very easy and painless shopping experience. Would recommend to anyone.
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November 2023 by Holly Sanders
Shannon was a delight. There was a discrepancy found in my order and she helped me come up with a solution that saved me money although that might affect her commission. The ladies at the purchase desk were rude to her in front of me and it was obviously embarrassing for her. I almost spoke up but regret that I did not. The manager was also rude when an error was caught on a size discrepancy. I understand these things can cause issues but I would much rather an error occur and be adjusted than have to witness my sales person being berated in front of my child and myself like that. You could tell there was a lot of negative energy between staff as well as management and that makes me really uncomfortable as someone who should be busy being excited about my purchase. This was an important personal growth purchase for myself and our family and it was brought down by the way our sales associate was treated although she was doing great work making her customer happy.I hope this rude small-town infighting behavior was a one time occurrence. Also, the purchase desk never sent me my email confirmation of purchase and I have waited on the phone for someone to answer twice today to fix it.Shannon, our sales associate, was joyful and kind and super supportive. She left at the right time to let me make a phone call. She didn’t hover or pressure me into anything and that’s why I’m glad I stopped in yesterday.
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November 2023 by Bill B
We went to the Sherman, TX store and could not be happier. Purchased $2k of merchandise and Tye was great. Did not bother us but was right there to answer any question. He is very knowledgeable about the merchandise. We also had the pleasure of meeting the store manager. Enjoyable experience. Thanks.
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November 2023 by Monica Wolf
Mark was awesome and took care of us with our living room furniture!!! We definitely made a friend today and that’s the type of customer service I love to see provided!This store has so many options and there is an array of options for any type of furniture you’re looking for. Good quality at a good price!
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September 2023 by Justin Gann
The sales team was good but the delivery process was not good at all. I got a text saying my furniture was in and ready for pick up when it was supposed to be delivered. When I called to confirm that this was a mix up I was transferred to the warehouse. The quickest they would be in my area was 2 weeks. They said that we would have been on the truck for the 23rd but that truck was already full by the time I called. I called immediately after being notified via tex. I was supposed to get a call to schedule and that didn't happen, causing a week delay. I was also told delivery would be on a Saturday but to do that it would be yet another week. I am not happy about this at all.
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September 2023 by cristal jeffers
Shane was amazing. He listened to our needs and presented several options that were within our budget. If your looking for someone who is knowledgeable and not pushy ask for Shane. The rest of the staff was very friendly too.