Chase Bank offers checking, savings, and mobile banking services. Many customers report a mostly positive experience with its great accounts, APY, and overall services. However, experiences at local branches can vary significantly. Some branches provide great service, while others are described as the worst, with extremely long lines and unhelpful staff. Specific issues include branches not answering phones and refusing to provide services like faxing, contrary to online information. Customers advise planning for long wait times at branches. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Never have change available. Nobody seems to be in any hurry. Drive through lines A) aren't large enough for a dually pickup truck and B) take forever to get through. Have been banking at this location for multiple years and have consistently had issues.
April 2024
The ATM machine on the southside is the filthiest nasty dirtiest ATM ever, I'm almost afraid to touch it. It has been like that for at least six months I know. You have to use that one if you are in a pick up truck. With all the diseases now Covid and everything going on please Chase clean your ATMs ??
April 2024
This bank does not offer great service. You can never get someone to help you over the phone. You can walk in the lobby and not get noticed by any employees.
