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March 2024 by Cheyenne Murphy
Just left here. Ice cream is great as always but this is the 3rd time the employees have terrible attitudes. I was the only customer as well.
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February 2024 by Yas
Delicious!! good attention!
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February 2024 by S M
If I could give it 0 stars I would. Nothing like being treated awful because you "placed an order " Apparently placing an order online 24 + hours in advance and paying for it is just a suggestion that I wanted that cake ? The girl at the counter told me it wasn't her problem ,to pick another that was $40 more than the $40 I already paid online. When I questioned her on why accept an order you can't fill she started yelling at me and my 6 year old in Spanish and called someone on the phone and continued to yell in Spanish. My card was charged twice almost $80 for a cake I walked out without because of her screaming! I got refunded only one transaction and still haven't seen the other, 6 weeks later ! Trash employees! Trash business!
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February 2024 by Katelyn Guzman
Only giving two stars because my son liked his ice cream. The fudge one taste like it’s been refrozen several times with the amount of ice chunks I tasted. They wouldn’t give me an extra small bowl to put a small amount in for my 18 month old. Said they’d have to charge me for a whole amount more. At 7 bucks a bowl - I should be able to get an extra bowl if I need one. Toilets were digusting. Pee and poop stains and the store overall was pretty dingy. Will not be back to this location.
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December 2023 by Lori Eckles
The store wasn't clean looking. The wall outlets were very dirty behind the counters.The baseboards under the ice creamwere dirty. The bathroom was dirty which reflects the cleanest of the store.
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September 2023 by Kileyrae Johnson
Worst one I've ever been to made 2 out of 3 of our ice creams where made wrong and when we asked them to fix it they said no and that's how we ordered it but we order it off the menu they have so it was no special instructions to it. Was rude the whole time we were in there and when we set the ice cream down to prove to them it was wrong they said we can't touch it or fix it. And refused to help us. This place charges to much for ice-cream to mess up this badly and not fix their mistakes or own up to it . And one ice cream tasted bitter like there was cleaning supplies in it and the girl replied with that's what you ordered and said we were lying when we said it was bitter and the whole group tried it and agreed it was bitter. Any other place would remake or fix the messed up food but I guess not here.
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September 2023 by Alicia Bazemore
I love coldstone in general but this location sadly was so disgustingly filthy that I turned around and walked out. Legit.
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July 2023 by Valerie Smith
I didn't like my choc extreme ice cream it should of had more stuff in it would like a refund
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July 2023 by Bruce B.
Nothing we order is ever right. Nothing we order is ever good!!! Your business charges too much for sub prime service and food. Funny, and yet you are still in business??? WTF??? I will ever order on line from youagain!! There are no checks and balances with your business!! All you care about is what you make everyday.
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May 2023 by Hunter Powell
They must get tax breaks for how slow the girl behind the register is. She couldn’t hear me due to her AirPods being in.
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May 2023 by Alexandra Makai (Alex)
Been here multiple times and tried all the flavors, my family regulars. Everything tastes SO GOOD! Clean store too, I like how you can customize your ice cream to get whichever mix-ins.
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May 2023 by Munter Rhine
They must get tax breaks for how slow the girl behind the register is. She couldn’t hear me due to her AirPods being in.
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April 2023 by Benedek Makai
Great ice cream. Idk what the negative reviews are all on about.
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April 2023 by Carrie M.
I came in with my family looking for nondairy options and was pleased they had a few: raspberry sorbet or chocolate (made with silk almond milk). I tried the raspberry sorbet and it was excellent! The rest of the family's choices looked equally yummy. The store personnel were very helpful with our questions and in helping us decide what we wanted. The store itself was very clean and inviting. Will definitely be back.
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April 2023 by Ben Makai
Great ice cream. Idk what the negative reviews are all on about.
