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November 2023 by Nanette Williams
Dropped my work truck off 10/26/23 and it was "running". Told them what the truck was doing and asked them to run a electrical diagnostic test on it. Was told the diagnostic would be $150. The bill shows $330. Told them to contact me prior to performing any other work. I didn't receive a call for a couple of days. I called them Monday morning for them to tell me they had changed the fuel filter. They told me that somebody had put something in my fuel tank. He said they wanted to drop the fuel tank and see what was in it. They showed me a fuel pump gunked up and trash in the pump housing. (We had replaced the fuel pump in February, ourselves). We let them go ahead and replace the pump. And a pigtail we knew was damaged. Now the truck won't start. They can't figure it out. Said they would have Lonestar wrecker bring it to us after we paid $1710. The wrecker dropped it off, my husband went out to see there wrecker with it. He dropped the truck and my husband pulled the fuel line from the filter turned the key. No gas. So he went to the fuse box and checked the fuse. It was blown. Changed the fuse and the truck started rite up. Has a fuel leak now that it didn't have, cost me $300 wrecker bill over $2 fuse. But they say they checked the fuses. I guess it blew while the wrecker was bringing it to us. Lol. Definitely wouldn't recommend them. Would not adjust the bill any for there inadequate repair work.
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October 2023 by victoria lewis
Ellis auto has worked on my car several times in the past year. They have away been very quick and efficient. Also communication is great they have always let me know what was going one and how long it would take. I won’t take my car anywhere else.
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October 2023 by Cindy Dorin
Quick in and out for my vehicle inspection. Everyone is very kind and courteous
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September 2023 by Alex D.
BewRe. Was quoted 150 solid for a tow. Was then invoiced for $217. Not tax and fees related, they just changed the number after the fact, blamed there, employee for misquoting, and did not take responsibility for it.
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September 2023 by Amy Sterling
Great place. Went to get inspection. Got me in and out quickly. Great customer service. Deffinetly recommend taking your car to see Christopher.
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September 2023 by Rylan Whan
Easy inspection. Go here. Cheapest and fastest inspection I have ever done.
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September 2023 by Kevin Barnett
They were able to take care of my state inspection when it was shut down nationwide. When nobody else would even try. Great group of guys with honest work.
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August 2023 by Mary Brady
Don't take your car here if you're having air conditioning issues they Don't know Jack
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July 2023 by Thomas Jenkins
Courteous, professional, and fast I believe it's a good place to have work done on your vehicle
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July 2023 by Julie Ireland
Great customer service! Went in for my inspection. They made it quick and easy!
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June 2023 by Jason Hopper
on 5/26/23 my daughter was in a wreck we was never contacted to ask if we would like to come get the car, car gets towed by this company. With Monday being a holiday we had to pick the car up the fallowing day. on arrival we ask for a jack to assist with loading the car up, the reply was "we don't loan out our tools". I do not recommend nor will i ever use this company again.
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May 2023 by Presley T
Ever since having the brakes and rotors on my vehicle serviced there, 3 different bolts have fallen out of the calipers (2 pins and 1 bracket bolt- I assume from not being tightened properly) and have had to be replaced. 10/10 would not recommend.
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May 2023 by William Goodwater II
Charged me $212 for AC refill, while other shops charged only $70-$100. The coolant and what not only cost around $30, so he charged me around $160 just to plug in a tool to do the work for him. What an absolute RIPOFF
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May 2023 by James Garwood
Fantastic service. Very fast. Only place I'll go in the future
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April 2023 by Mary Schober
I took my car there 3x in a month(for the same issue) and they had my car over 14 days total in that time span. They lied to me about when they would get it looked at hence why they had it for so long. Over $2000 later after getting it back for the 3rd time, my check engine light came back on (same code that it’s been reading). I have an older car and they told us all these things that needed replaced (including a full tune up) to fix the one issue we were having and none of these things fixed the one issue and I’m still having the same issue. Then I popped my hood to find 2 bolts that housed something (not a mechanic so I don’t know what it was)but they were completely gone and they forgot to put those back in causing the tube to completely disconnect. Either they didn’t know what they were doing to fix the issue, or they are completely dishonest and will take full advantage of you. Not once did they ask “how can we make this right” like a good shop would of done. Continued charging us and my car is still not fixed. Would never recommend this auto shop to anyone.
