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March 2024 by Roma Chitaniuc
Great service and team !
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March 2024 by JC Mobile
Great customer service and speedy turn around on their products. We will continue using them.
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March 2024 by Grace Bentien
So helpful and fast!! Loved the end quality as well. Will be back for all future sign needs.
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February 2024 by Erik VanMeter
They were very friendly, understanding & explained what they were going to do & sent me proofs so I could make any adjustments. I will definitely use them again.
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February 2024 by Marketing Account
Love working with these guys! Fast, reliable and easy to work with. And their products look great!
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January 2024 by Carol Davis
First class service and results! Highly recommend them for any of your sign needs!
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December 2023 by Amanda Johnson
Needed grommets put into a sign last minute that I ordered elsewhere - they mistakenly weren't added and fastsigns saved the day! Their service is fast and friendly- I'm officially a customer for life and wish I'd ordered my sign from them in the first place. I appreciate businesses like this that are truly in it for the customers!
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October 2023 by lance jaresh
Fast signs designed our truck logo and lettering. They did a great job with a fast turnaround.
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October 2023 by Jessie Shearer
great service, custom signs in a couple days, and good quality!
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October 2023 by liz ojeda
Loved the quick service, quality and the fact that I can choose any color and letter size. Very satisfied. Highly recommend.
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August 2023 by D Jones
Excellent staff and the quality of materials and workmanship are 5 STAR!
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July 2023 by Kasie Babb
After many years of sacrificing and saving, my husband and I bought a boat. We wanted to celebrate with a naming ceremony where we would officially name the boat. I had seen “FastSigns” before and recommended he use them as it would look professional and he could work with them to design exactly what he wanted.On Thursday, July 6th, my husband went in to discuss ordering a sign. He explained the font he wanted and specified multiple times he wanted an 80’s neon. He spoke with Madison at the front desk regarding the font style and Kim (we later determined) to discuss font color. He initially asked about matching the color of the stripe on his truck, but she recommended a white reflective material. He told her multiple times he didn’t want white. She explained that they could print on the white, but it wouldn’t be exactly the color he was looking for. He told her he didn’t want white, she again assured him they could print on the white reflective material.Fast-forward over the next week, he communicated with yet another person, Danielle, about the sign. (Proof #1) They tweaked the font. He asked after the initial proof on July 9th about color options via email. After the proof sent on July 10th (proof #2) he told Danielle he loved the font and asked her to adjust the measurements. On July 10th, he confirmed the size measurements and again asked about color options via email (Proof #3). On July 11th yet another proof was sent. Having been ignored regarding color in all prior emails, my husband approved what he thought was referring specifically to the font. On July 12th, my husband was notified his white sign was ready to be picked up by a fourth person (Delijah). He was told that because he approved the proof, he would need to speak to Kim. This morning, July 13th, my husband was informed Kim would be in the office from 9-3pm. I arrived at 2pm. Kim was not in the office. She arrived around 2:20pm and I explained the situation. She state she was the person who spoke with my husband on the original order. She states she told him it wouldn’t be the color he wanted and he should go with white because it would look better. I explained that over the course of multiple emails he asked about the color and there was no response regarding the color. She said, “It was approved in the portal.” I explained that I understood that, but the designer was making changes requested via email and my husband thought he was approving the font and would have a separate approval for the color. She explained that’s why there is a policy listed in the email. The same email communication she stated wasn’t official communication and was not regarded for color changes because it wasn’t in the portal. I asked her if their normal practice is to instruct their clients to make changes in the portal or to redirect customers who are emailing changes to submit them to the portal. I explained that we have no use for a white sign as my husband specifically discussed with multiple staff, including her, that he wanted a colored sign. Her response again was, “he approved it in the portal.” I asked her how to prevent this for future customers who may not know her company’s procedures and she stated, you can say whatever you want. I said, no, when I review your company, I want other customers to know what to expect from your business. Her response, “ultimately, at the end of the day, what is approved in the portal is what is produced.”Kim had no interest in resolving the issue, finding a solution, or agreeing that there was some sort of miscommunication. This is not the type of business I prefer to use. We’ll be disputing our charge with our credit card company as Kim stood firm in her stance that “It was approved in the portal.”If you’re looking for a personalized sign service, FastSigns Sherman isn’t it.
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July 2023 by Kasie W.
After many years of sacrificing and saving, my husband and I bought a boat. We wanted to celebrate with a naming ceremony where we would officially name the boat. I had seen "FastSigns" before and recommended he use them as it would look professional and he could work with them to design exactly what he wanted. On Thursday, July 6th, my husband went in to discuss ordering a sign. He explained the font he wanted and specified multiple times he wanted an 80's neon. He spoke with Madison at the front desk regarding the font style and Kim (we later determined) to discuss font color. He initially asked about matching the color of the stripe on his truck, but she recommended a white reflective material. He told her multiple times he didn't want white. She explained that they could print on the white, but it wouldn't be exactly the color he was looking for. He told her he didn't want white, she again assured him they could print on the white reflective material. Fast-forward over the next week, he communicated with yet another person, Danielle, about the sign. (Proof #1) They tweaked the font. He asked after the initial proof on July 9th about color options via email. After the proof sent on July 10th (proof #2) he told Danielle he loved the font and asked her to adjust the measurements. On July 10th, he confirmed the size measurements and again asked about color options via email (Proof #3). On July 11th yet another proof was sent. Having been ignored regarding color in all prior emails, my husband approved what he thought was referring specifically to the font. On July 12th, my husband was notified his white sign was ready to be picked up by a fourth person (Delijah). He was told that because he approved the proof, he would need to speak to Kim. This morning, July 13th, my husband was informed Kim would be in the office from 9-3pm. I arrived at 2pm. Kim was not in the office. She arrived around 2:20pm and I explained the situation. She state she was the person who spoke with my husband on the original order. She states she told him it wouldn't be the color he wanted and he should go with white because it would look better. I explained that over the course of multiple emails he asked about the color and there was no response regarding the color. She said, "It was approved in the portal." I explained that I understood that, but the designer was making changes requested via email and my husband thought he was approving the font and would have a separate approval for the color. She explained that's why there is a policy listed in the email. The same email communication she stated wasn't official communication and was not regarded for color changes because it wasn't in the portal. I asked her if their normal practice is to instruct their clients to make changes in the portal or to redirect customers who are emailing changes to submit them to the portal. I explained that we have no use for a white sign as my husband specifically discussed with multiple staff, including her, that he wanted a colored sign. Her response again was, "he approved it in the portal." I asked her how to prevent this for future customers who may not know her company's procedures and she stated, you can say whatever you want. I said, no, when I review your company, I want other customers to know what to expect from your business. Her response, "ultimately, at the end of the day, what is approved in the portal is what is produced." Kim had no interest in resolving the issue, finding a solution, or agreeing that there was some sort of miscommunication. This is not the type of business I prefer to use. We'll be disputing our charge with our credit card company as Kim stood firm in her stance that "It was approved in the portal."If you're looking for a personalized sign service, FastSigns Sherman isn't it.
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May 2023 by J “Not_For Public_Knowledge” D
Kim took care of me. Appreciate the install, the fellas took care kf me and made sure the install was level and plum. Awesome! Vinyl on the window looks great!!Canopy is in design now.
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April 2023 by Dustin Dill
Terrible place, bad ownership, poor customer service, ridiculous over the top prices! I’ll stick with mom n pop places for sure