First Convenience Bank, an affiliate of First National Bank Texas (FNBT), is a strong, proven, and stable community bank that offers convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions. The bank's employees are consistently praised for their attentiveness, courtesy, and efficiency in helping customers, particularly during difficult times. Customers appreciate the bank's willingness to go the extra mile to resolve issues, such as helping to update billing addresses to ensure successful bill payments. Overall, First Convenience Bank is a reliable and helpful financial institution that prioritizes the needs of its community.
I am very happy with First Convenience Bank. 1) it's conveniently located inside the Walmart building and 2) the bank employees are always attentive, courteous and efficient. I bought a huge supply of checks, so I plan to continue my association with FCB for a long time!
October 2022
could use some improvement in areas of customer service, communication, policies, and assistance available for individuals with disabilities
July 2022
The staff have always been so helpful and courteous to me. They have been friendly and done everything they could to help me understand things I needed to know since the passing of my husband. I’d sing their praises and recommend to everyone.