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October 2025 by Jeremy Duerksen
Bank elsewhere
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April 2025 by Nanele Bautista
A very long wait in drive thru I'm so surprised because they are more people in Sherman you expect to have more than one lane open terrible. If you in hurry it actually better to drive to Denison you be in and out from drive thru and same wait than here in Sherman 25min being second in line 😔
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March 2025 by Hayley Glenn
I've been with Simmons for several years now and haven't had many issues, at least until yesterday. I had an issue with my online banking, I called the Sherman location for help and the woman I spoke with was unbelievably rude. I was asking her to explain something to me that I didn't understand, and she was not helpful at all, just kept telling me to look back over my transactions instead of helping me figure out where the issue was, and her tone was extremely unprofessional and condescending. No wonder your ratings are garbage! I will be finding a new bank this week. I've had minor issues with the online banking and occasionally with the ATM's that I chose to overlook, but this snarky employee is the straw that broke that camel's back. It really is unfortunate because there are a lot of very good employees at this location.
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February 2025 by Clark Crandall
What a wonderful experience! Simmons Bank, Misty P (especially professional and prompt) and David K in Investment Service were exceptional performers when I had issues that needed attention. Without an appointment, my experience with this team of pro’s was above 5 stars by far. So wonderful to have our country back, and have respect and courtesy from the fine staff of Simmons Bank! Thank you team !
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June 2024 by Ruth Thindwa
TERRIBLE BANK... they stole my money several times in my account
My money just kept on disappearing
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March 2024 by Rudy van Colfort
Worst bank in town!
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March 2024 by Jade Wilson
Never doing business with this bank!
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March 2024 by Rudyanto Sjahadi
Today I went to open checking account they call cops on me ! The reason my DL it’s fake but after the cops it’s showing up and run my DL it’s valid! I’m recommending not doing business with this bank ! CJ the customer service I believe it her name the one calling the cops!
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March 2024 by TheLamaGuy __
All these reviews are false Osric helped me out and made me feel welcome would definitely come back
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December 2023 by canada goose
deposited money and never received it, went to bank and resolved issues with receipts, three weeks later $100 is pulled from my account randomly. i call to figure out why and they pin me and call me a liar saying i never deposited money. kind of ridiculous when there’s cameras and other proof providing $100 was stolen from my account. i don’t recommend this bank and will never bank with them again.
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November 2023 by Hunter Stiles (Music)
Not impressed at all. Find a different bank and save yourself the time and trouble.
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November 2023 by EA B
Terrible to bank with. Can’t wait to change banks. Everything is incredibly slow. Feels very unprofessional. Not like Landmark at all.
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January 2023 by Lee RobertZ
I wish I could give negative number on this review! Since Landmark left this new company is nothing but crooks charging fees without notice and refusing to refund them. If you put your money in this bank good luck!! And don't think you are going to get service this is why I waited so long to be it was my fault. Employees playing on there phones
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October 2022 by barb kosloski
Do not use this bank. They are slowly closing branches and not telling customers.
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October 2022 by David Borquez
Courteous, but poorly managed. One Teller...
