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November 2023 by Nancy Jones
I came to the store yesterday to get an upgrade and the manager talked me out of getting the damn phone while the black lady was trying to assist me. She spoke to me in a tone that I didn't like so I left. I came back today and luckily the black lady remembered me and knew exactly what I wanted and she explained my insurance deductible to me but I decided to just get the upgrade. My experience with her was pleasant and I thank her so much for her just being kind. Fyi just cause you're a manager doesn't mean you get be rude.
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September 2023 by Daniel Abdollahi
I had a phone deal and I leave the store for a sec and come back with my phones gone 10k worth of iPhone 19 iPhones to be exact the white lady with glasses let a regular customer go out the back door of the store with my phones and she was doing under the table work with them and robbed be and said he didn’t know where he went and disappeared from the store. This lady is a con artist I made police report and working to check store cameras I would appreciate if the owner got in touch with me and get rid of this corrupt/thief/ con artist fired.!!!!IF OWNER OR MANAGEMENT SEE THIS PLEASE CONTACT ME !!!
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July 2023 by Corey Johnson
Lindsey with the torn ACL lied to me and said that if I paid for their insurance monthly that I could get absolutely free repairs if something happened to my phone and that was a bold faced fraudulent claim because there is a huge fee that you must pay if something happens to your phone. And when I asked about she tried to play as though she told me everything upfront. So don't trust this place if you want honesty.
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May 2023 by Brenda “I Love Kdramas!” Anderson
I was searching for an adapter, and after three other stops, this store actually had one.
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May 2023 by Jhol Holman
The location on Texoma Pkwy has excellent customer service... Avoid the location by 75 & 82!
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February 2023 by James Horn
Friendly service very helpful and knowledgeable people. The manager I think her name is Christina Sims. Is AWESOME.
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February 2023 by Stephanie Swan
Friendly managers and workers. They actually try to help unlike some places. By far my favorite store
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September 2022 by Angela Kaseopaya
The best location in our county. Always the best staff, so helpful and knowledgeable about their services and products.
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September 2022 by Buddy Martin
Was in the today and seen sign $40 unlimited and free phone if you change providers.2 employees working and the girl said it would be $125 out the door for free phone which understand your monthly charge .But she says your required to get insurance ,screen protector and activation fee.I felt like they were all about commission cause there signs in windows only said 40 a month unlimited and free phone for new or change of providers
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September 2022 by Juan Aguilar
Great staff at this location!Very knowledgeable and helpful!Prime example of what customer service should be
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March 2022 by Deka Hendricks
So friendly! The entire staff was so helpful and made our shopping experience stress free.
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February 2022 by G-sale Gal
The women at this location are amazing! I will never go to another store again! This is now my store They are always so pleasent and go above and beyond Everytime there is a problem or I'm upgrading! I called customer service 4 times and got no where, I walk in here once and she gets me all fixed up, and when I came to get my replacement she not only got me switched to the new one, she took her own time to make sure everything and I mean everything was logged into the new phone and set up so it was seamless and made double sure everything was good to go before I left. These women are on their game!!! Keep up the amazing customer service!
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January 2022 by christopher wheeler
Christina Sims is the most helpful customer service representative in town!! I live in Denison and come all the way to Sherman because she makes the entire process so smooth and easy!! Awesome store always helpful!!! 5 STARS HIGHLY RECOMMENDED
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January 2022 by Robert Miserendino
Terrible support for ebb/acp. Been 3 hours trying to get a device and activate it. And no one has heard anything about these government programs. Train your people better and stop hiring phone customer service reps that speak the language but don't understand it.
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December 2021 by giovonna brock
We stopped by just to see what kind of deals we could get on 4 phones due to Black Friday Shopping. Haven and christi (not sure of spelling) was more then helpful with get me what i wanted at a price I was willing to pay. They Both worked togethrr as a great team to not only get me what i wanted we got in and out in a timely manner. Thank you Ladies got going above and beyond my expectations. we wl be visiting this store again for all phone needs.
