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April 2024 by Allan Holmgreen
Literally every single menu item I ever ordered is now discontinued/removed. Been eating here for 15 years, but not anymore.
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April 2024 by Aggie Noriega
Bread is deliciuos. Also had Asian salad which I loved.
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April 2024 by Laurie Wissiñger
I did not find the staff to be friendly. Manager yelled at customer in front of whole staff . I thought it could have been handled more privately and respectfully. At rapid pick up the lady also was less then friendly saying I should have known that my food was ready but I had not been sent a text. It was not a busy time of day. I watched as other customers came to the pick up window and grabbed their food with less then an acknowledgement or greeting by staff. Seems your pretty much on your own here.
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April 2024 by Julie Minton
A Mac n cheese and cup of soup cost $18, the portions were small. In disbelief
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March 2024 by Paven Ghag
I walked in on 3-14-24 at 7pm and Audrey greeted me. I asked her for cups so that I can get water so I can take my pills. She did not ask me if I had my receipt for a proof of purchase and nor did she say I have to buy the water bottle. She gave me a cup. I let her manager know what a great job she did, but it did not appear her manager saw the true value of the level of customer service this young lady provided. I have my own mortgage company and I order food for my team all the time from Panera, even though it’s not the closest restaurant to my office. I hope that upper management can see this comment and hopefully use this as a teaching moment for rest of the region. I just happened to be in the area and It was time for my pills…thank you Audrey! I highly appreciate your customer service!
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March 2024 by Robin Lynn Parker
Table filthy and had to wipe it down ourselves. Water ( no ice ) tasted like dirt ( fungi ), suspect no one cleans water dispenser. Ordered small mac n cheese, that had good flavor but pasta was undercooked. Guest ordered a salad that was very small as compared to the last time we ate there. The tab on our meal was about $23.00, too expensive for the size of our meal. Sorry for the negative review, but "sorry" best describes our experience.
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March 2024 by Rachel Berry
So just left the drive thru there.. Wish ya'll still had Veronica! I was in line for 15 mins. The guy in front of me was at the ordering deal for about 5 mins. Took forever for me to finally get to window. When I get there, the lady made a God awful face. I asked if it took so long because of guy that was in front of me. She snapped back and said no very rudely. So I thought I would just try to be nice, asked her how her day was, she responded with "awful" and walked away with my card. You could tell I ticked her off by the way she was carrying herself. Definitely not my best visit here, and I get Panera sometimes 2 a week... Find a better window person for your customers.
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February 2024 by beverly crow
My wife and I both had half sandwich and salad plus tea. Total was $43. Salads were terrible and my sandwich had a little chicken and cheese and nothing else. Will not be going back.
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February 2024 by John Horton
Cashier was surly. When I declined the tip option , he walked away and did not even give me my receipt. Asiago bread was stale and someone had pinched off an edge.
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January 2024 by carl yakabowskas
Chain restaurant. Pretty good food, freshly prepared. A bit pricey, but that is almost to be expected these days. The three folks I interacted with were friendly and professional.
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January 2024 by Lainie Ramsey
We always love Panera but no French baguettes today? There is literally bread in your name. Won’t stop me from coming back but I was sure disappointed.
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January 2024 by Danielle Johnson
Came because my wife just had surgery and she wanted a bread bowl and chips , when I made it home , there wasn't any chips, she refused to eat anything because she loves to eat meal together. Guy who took order repeated order back multiple times and still didn't get it correct,was asked would I like to come back and get chips I believe that's unacceptable due to the fact,I would be wasting my gas to come back to correct something that wasn't my fault..the least they could've did was offer to replace the whole meal to come back at our convenience not there's!!!
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December 2023 by Jonathon Roan
Twice I have order a brownie or a cookie with my order, one I payed for and the other used a coupon. And both times they have not been in my bag.
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December 2023 by Major Bob
Great place of pastries, sandwiches, salads. Large healthy selection. Staff has been friendly. Good food and place to meet. They hove updated their outdoor patio and added automated selection. We meet friends there for breakfast and the food was both fast and good. Update: I how have 2 negatives: 1st there web page lacks smoothness. Tried to select pick up time but it don't work. Tried to call at 9:30 & 10:00 and 10:30. Waited each time until their phone just cut me off. Finally got Google food to place order. 2nd they are priced a little higher than say Mickyde but less than Starbucks and a whole lot better.
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December 2023 by Jimmy Moorefield
Vicente Aguilar was so friendly and helpful for us. He greeted us and treated us like good friends. His recommendation certainly hit the spot. When I forgot to ask for no cheese on an order, he quickly ordered the same thing without cheese with no complaint. Haven’t had this great of service in a long time. We definitely will return.