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February 2024 by Coby Newell
When Calvin was in charge of this store this review would have been 5 stars but once Corey took over things went downhill fast. Corey is great but his staff is incompetent and plain rude. I have had issues with payment for months! We have paid on time monthly for 2 years yet they have started taking payments out way ahead of time and blowing up my phone starting on the 14th of every month when my bill is not due til the 21st. The older woman in the front when my husband went in to talk about the payments being jacked up started banging remotes on the table and saying if we don’t like it they will just send a truck out today to pick up our stuff when they have already taken this months payment. This store is outrageous and needs to be completely cleaned out from the staff and try again. Calvin would be so disappointed.
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December 2023 by Pat Nguyen
I loved this location because of the manager Calvin would always work with you. He passed this week very sad
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December 2023 by Michelle Garcia
Being harassed daily when payments are not late and trying to get us to purchase more stuff we are not interested in
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November 2023 by dakota davis
Excellent professionalism and dependable service. Representatives went above and beyond to deliver products post-haste.
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November 2023 by Terry Rowland
Amazing people always willing to help
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October 2023 by Candi Crow
We love the whole team ....the best customer service and deals on all items!!! From the moment you walk in the door to the time you leave it's like working with family!!
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September 2023 by Erin Bynum
I have now had to block their phone number because they keep spam calling me asking for a "Joshua Rodriguez." I've spoken twice now, with a gentleman on the phone, telling him repeatedly that I do NOT know a Joshua Rodriguez, and have never even used a Rent A Center in my entire life, (which I literally have not.) And even still, he calls me every other day asking for this person. Apparently we have the same phone number or this "Joshua Rodriguez" individual used a bogus number to skip out on payments. Regardless, it's not my problem and it's incredibly annoying. Look, I understand they are just doing their job, but the excessive phone calls about this issue is incredibly annoying, especially since I already explained to the guy it's a wrong number and wrong person. And whoever this Joshua Rodriguez person is, I assume you are from Sherman or near this Sherman Rent A Center, if you ever see this, quit being an idiot and renting things you obviously cannot afford since you have apparently skipped your payments. ?♀️
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August 2023 by Ricky Hughes
Taking advantage of elderly people
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July 2023 by Gary Adams
Online made everything simple.
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March 2023 by Brittany Gee
They brought a fridge to my new build home and it was infested with roaches now I'm trying to get rid of them and the only thing they want to do for me is bring me a new one like how is that even going to help
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February 2023 by know face
Terrible costomer service!! Did absolutely nothing to resolve a tiny issue we were facing. They judged me and we're very rude. The manager was even worse with his snobby I'm better than you attitude. This place is the worst experience I've ever had with a business that works directly with the public. If there was a button that was less than one star I would click that one.
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February 2023 by Amanda Baker
Cody worked to get me the best deal possible.
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February 2023 by Travis Scharpf
Terrible costomer service!! Did absolutely nothing to resolve a tiny issue we were facing. They judged me and we're very rude. The manager was even worse with his snobby I'm better than you attitude. This place is the worst experience I've ever had with a business that works directly with the public. If there was a button that was less than one star I would click that one.
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November 2022 by Jen
Everyone is always very understanding and helpful. Especially the guy who I talk to on the phone. I appreciate all the help. 10 out of 10 customer service.
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November 2022 by Doresa Prater
Fast and easy to apply and you get fair results
