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November 2023 by Santresha Edwards
It’s several women at the store during business hours and the store is locked. Where are your associates?
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November 2023 by xXinserts _ Edgy _ UsernameXx
I came by at 9am on a Saturday because that's when they open and I wanted to grab some hair dye, it's now 9:30 and they're still not open. Not to mention the last time I came in they followed me around the whole time and kept asking the same questions I already answered 3+ times.
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April 2023 by Julie Ireland
Very friendly help!
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February 2023 by D M
Such a great place, helps tremendously when you use a box hair color and mess up ..
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December 2022 by Cynthia Sherman
Nice folks. They really need more hair color in stock, but it's nice to be able to order online and pick up in the store or get items delivered.
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July 2022 by Amanda White
Dirty store and really bad customer service. I was in the store all of less than 10 minutes but the whole time I'm in the store I hear banging on the aisle behind me. As I'm walking up to the register all the stuff on the Shelf where the banging came from fell down I guess they were trying to do a reset on shelves themselves.. this is a Sunday 12:00 noon during summer. I feel like I really inappropriate time to be doing something like this when everything fell other customers offered to help clean at the mess.When I arrive at the register one of the girls stopped what she was doing on the reset to come ring me up. Understandably she seems irritated. Seems like during store hours the focus would be customer service not resetting a Shelf. My total came to over $34. I was told that she couldn't break a hundred. In the middle of a day, on a weekend... during Summer?? Most likely because the manager was busy doing a reset and didn't want to stop what she was doing to assist or be bothered breaking the bill. The little sulking girl at the register didnt ask or even look in her drawer. She just said she couldnt take it. I ended up having to have things taken off for the total to be low enough for me to cover it with the small bills that I had. The whole experience was unprofessional. There's way too many Beauty Supply options these days for stores to be lacking in customer service and to be dirty..
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May 2022 by Sharissa Mcbride
I had an online pickup and the 2 ladies up at the register were so nice!! Would definitely recommend coming here!!
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April 2022 by cameron canada
Got the best advice for my hair today with amazing customer service! You ladies are a breath of fresh air, thank you so much
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March 2022 by Chealsea Gailey-Hamon
I had to return some products that I didn't like and the overall experience was wonderful. Joy was SO amazing in helping me pick the right product for my hair. I left feeling very confident in the products I have and will always ask for Joy by name when returning!
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November 2021 by Gabby Pruitt
It just didn't meet what I expected out of the store. Management is kinda slacking. This is very disappointing
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November 2021 by Brett Miller
Employees had me buy the wrong thing, told me that if it did not work I could bring it back, it was not the right thing, so I brought it back unused, and they told me they would not take it! Worthless!
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November 2021 by Gina Burgess
Overall just bad customer service
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October 2021 by alexia elliott
I've been going here for about a month now and maeve and delaney are the absolutely most helpful and sweet people and always help me find a color I absolutely love!!
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September 2021 by yourpsychedelic
I purchased the Riot hair dye by Haley Williams and I’m in love!!
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May 2021 by Jessicca Lawrence
Almost always in stock with what I need, never too crowded.
