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March 2024 by David P.
DEAR MANAGEMENT: we travel here every weekend for daily and weekly essentials. Not to mention the fabulously well priced food. The drink station tastes like a health code violation. The only thing that doesn't taste like mold. MOLD MOLD MOLD. I'm typically a very generous reviewer, but this taste like what death feels like in my throat. Serious about the health violation stuff. I can literally feel the microbes. Other than that I would get this place five stars.
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February 2024 by L Goundie
If I was an old white man or white woman the pharmacy would not of discriminated against me today. I am almost 50 years old and was treated like a third class citizen by the pharmacies assistant manager and denied my medication. I was basically accused of being a drug addict because of my last name and ethnicity.
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February 2024 by Ruth Chaney
Enjoyed meal and shopped for our needs
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February 2024 by Laura
Not helpful or friendly
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February 2024 by Roger cannady
Found everything I went for.
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February 2024 by Jason Young
Disappointed. Tried to contact the Tire and Battery desk and they keep sending me to the central office. I call the local number for our Sam's Club and no one picks up. Sad to say their customer service has declined greatly.
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February 2024 by Brad S.
Don't deal with the AT&T kiosk in the store!! I agreed to move 3 lines over to AT&T, and was told I'd get three new iPhones for free. Since then I've been charged monthly for all three phones and my bill is about $400/month. AT&T says it's Sam's club problem, Sam's club VIP says call the local store in Sherman, and the Sherman store won't answer their phone. So far I've been charged over $1500 for said free phones and and set to pay over $3000 for these free phones. Nobody seems to know how to make this right, and nobody at Sam's seems to care. I expect phone companies to be shady, but not Sam's. Feeling ripped off and scammed. Avoid the AT&T guy in the store at all costs!!!
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December 2023 by Amy Harris
So much to see!!! I couldn't find something and asked an employee. Within 30 secs 3 of them were helping me!! Their Chicken Salad is Great!
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December 2023 by Shawn Wiz
The cashier Put a $100 gift card charge. On my bill. I got Halfway home and realized there was a gift card charge. Drove back up there and told the manager. He said it was an accident. Give me a new gift card for $100. By the time I got back home, my ice cream was melted, and my meat was spoiled.I am so upset.How is it an accident to reach over a Grab gift card and put on my credit card bill.Now I have over $300 of spoiled meat and ice cream.Please watch your receipts.
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December 2023 by Jen Garcia
Great place to get all your essentials in bulk... and then stop for an affordable snack in the Cafe!
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December 2023 by Mark !
Have not had a problem in 20+ years shopping with Sam’s, until yesterday at the Sams in Sherman!Ordered a delivery yesterday. We get a text that we cancelled plans for to receive our groceries, they never came. We waited, we called over 2 hours on the phone trying to reach store…no answer! They still have my money and I have no food! Will take my $$ somewhere else, when they return it! This is how you take a happy customer and make them go to Costco.
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November 2023 by Felicia Jenkins
The Sam's club was very organized and cleaned. The associates were helpful and knowledgeable. I went to the food section to see the meals prepared by the local chefs to work there and they seemed so beautiful and delicious. We ate two slices of pizza which tasted very good in the prices were on point.
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November 2023 by Andrea Salazar
Could someone from management please tell the employees that the family restroom should be for people with their children? We come to Sam’s every week and every single time I come here to change my baby’s diaper and let my toddlers use the restroom, I’m outside waiting for the family restroom and it’s always and employee that finally comes out after 10 minutes or longer.
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October 2023 by Glock Fanboy
Not bad service!! Sometimes Sam's club says they are outta bottled water when they don't feel like bringing it out to the car!!! Elderly folks hate that!! Not a good look !! Today they didn't pull that on us old folks!! All good today!!
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September 2023 by Paige Stokes
I had to get my glasses adjusted at the optical center. Yvonne and Lou went above and beyond to ensure that each pair that I brought in fit. They took their time and listened. I could tell that they both really enjoyed what they did. Thank you ladies for all of your help!