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February 2024 by Roger Ghadban
Want to give a huge thanks to Mrs. Donna!! She always goes above and beyond to assist her customers. She is so sweet and always happy!I vist branches from Denison to Wylie, Plano, Murphy and they are all amazing!!! Thank you Woodforest Friends!!
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February 2024 by Eric T.
Only rarely have any problems and I always get great customer service to help me fix them.
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February 2024 by Mark Stoolfire
Always a treat to deal with the staff here always so nice and helpful
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January 2024 by cableman1234able
Talking to David brown the branch manager was a very pleasant experience for me. I can never get anyone on the phone in denison. He was so helpful and pleasant to talk to that I never want to talk to anyone else at that bank....thank you Mr. Brown.
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January 2024 by Janice Oliver
The people who work here are so friendly and helpful. They were very patient with all our questions. I feel very confident that our money is in good hands.
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December 2023 by michael kowalsky
David at the bank is very friendly and courteous.
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December 2023 by Paola Martinez
Worst experience EVER! Got denied service by a retail banker because supposedly I had limit to cashing checks!
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September 2022 by Whitney billingsley
I haven't had but one issue with my bank, but it was them helping me with the security of my account, so I appreciate it. I called the customer support and they were happy and quick to resolve my issue. David, you are always so pleasant. David is a great, caring manager. He calls and checks on me. He is a star employee in my eyes. If I could give him 100 ⭐stars I would! He is an asset to your bank.
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October 2021 by Chassity Rathfon
The bank manager Dave is VERY unprofessional. Heard him tell another customer "Jesus christ" while there. Bank was not open on time. Have dealt with Dave being rude and very slow at his job multiple times. I actually try to avoid using him anytime there. Leaving this account open long enough for taxes to come in then closing it.
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June 2021 by Toni Patterson
My husband and I just left the Sherman branch and we’re so impressed with the service we received from Dave and Beth! They answered all our questions about the online banking system and made sure we understood how to use the service! These two represent what Great customer service is all about!
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May 2021 by J B
The Best Bank around the Texoma area in My opinion. Cudos to human resources . I don't live in Sherman. I'm a few miles away now. I have a free account that I cannot overdraft accidentally. I don't write checks anymore, like most of us.I just by chance opened my account after I met David. The Bank manager while I was there for a product on the other side of the walkway. We talked a moment . He mentioned about a promosion . So I (needing a new account in the near future) . opened my account not needed for a few more months . David and the rest of the team have treated me like family. I consider Him a personal friend.
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February 2021 by Roger Lovins
there's nobody there to answer the phone within a half an hour of them closing no customer service open late even though the banks are I hate Banks this one has continuously let somebody take money out of my account even though it's in the negative and I didn't authorize them to do so the hell with Woodforest
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February 2021 by hannah l
Been with Woodforest for years and the staff is always so kind and helpful. :)
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July 2020 by Janet Gilcrease
Mgmt and staff are great to work with.
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June 2020 by Tania Birdow
Everyone here is consistently friendly, yet professional. I am always in and out in a timely manner. Even if they don't remember your name, they always remember your face and truly treat you as a valued customer. I always appreciate the small chats and laughs I share with Ashlynn. I tease her about the fact that she is ALWAYS there! "She must live in the room with vaults", LOL... Even so, she is ALWAYS happy to be there and most helpful. The whole staff is honestly great. I am happy to bank here.