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December 2023 by Jw B
My son has had his truck for about a year abs in those 12 months. Colvins has had it for 8 of those months they claim to have fixed the transmission in the truck and we have to keep bringing it back for them to do something else to fix it the last time i had to pay a wrecker to tow it in and every time i try to call theres no answer or **** will not return my calls cause he know he's wrong and doesnt want to reimburse me for the tow bill or pay to have the truck fixed by another shop since they cant get the job done i will never use them again
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May 2023 by Angela Langston
Friendly people, great mechanic work.
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May 2023 by Shelly Wilson
DON'T BRING YOUR VEHICLE HERE UNLESS YOU WANT IT HORRIBLE WORK WITH WORTHLESS PROMISES FROM THE OWNER. MY HUSBAND'S TRUCK WAS BROUGHT THERE AT THE BEGINNING OF OCTOBER, 2022. ITS BEEN IN THE SHOP MORE THAN BEING HOME. COLLVINS REFUSES TO ANSWER ANY OF YOUR PHONE CALLS OR QUESTIONS.
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May 2023 by Angela Tarver
Friendly people, great mechanic work.
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March 2023 by Curtis Spears
Paid for a transmission job for my son's truck and couldn't be more disappointed. Truck set there for MONTHS without being worked on. When they finally got around to "fixing" it, the truck never worked correctly again. As soon as my son picked it up, he broke down and had to be towed back. Set there for another few weeks. They said it was fixed again. Didn't work. Wouldn't shift right, kicking in and out of gear. Brought it back to set for a few more weeks. Said they put a different torque convertor in. Couple of weeks later, back in the shop. They said it was a wiring issue and claimed they fixed it. Aaaaaand... nope. Still wouldn't drive right. After wasting mountains of time, no one returning my calls, countless excuses and endless frustration, I took the truck to a very reputable shop in Beaumont. The owner of the Beaumont shop showed us how the transmission looked internally and how it should look. Unbelievable. Less than 6 thousand miles on the "Fresh Transmission" and literally everything had to be rebuilt. The shop in Beaumont said they've heard this same story repeatedly. The more I ask around, the more shops I find that say the same thing about Colvin's Trainsmission. Really sad because I go out of my way to support local business. I tried to be understanding but enough is enough. Hate to have to put such an honest but critical review out there but maybe it will save someone else from wasting time and money only to have to take it somewhere else and spend $4500 to fix what should have been done right the first time.**The truck now works flawlessly, drives like new**
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January 2023 by Jamie Fountain
Went in and explained issues, they immediately took the keys to test drive. Dropped it off next morning and it was corrected with full service and transmission reset. Thorough explanation and decent price, picked it up same day.
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September 2021 by Tina Allen
February ,2021 will be 1 year they've had car. Half has been paid for transmission on husbands car. Excuse after excuse and will not return calls when called. Very unprofessionalService: Transmission
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August 2021 by Nana L A
February ,2021 will be 1 year they've had car. Half has been paid for transmission on husbands car. Excuse after excuse and will not return calls when called. Very unprofessionalService: Transmission
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July 2021 by Jim Nakumi
Worst transmission place in southeast Texas. I would strongly advise not taking it to him. He tweaks transmissions just right so they go for awhile then break down on you and you have to bring it back constantly. Plus he expects payment and after that in my opinion he doesn't care.
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May 2021 by Jammi Thompson
My jeep set out there for a week and a half by the hwy before they even let me know they wouldn’t work on it. No explanation given and I had to call 4 times just to be told that. Jeep was never moved or looked at, just said the didn’t want to work on it. Horrible
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March 2021 by Kc Jo R.
A 3 day job has now turned into 2 weeks. after bringing the truck home it started leaking fluid bad. I'm talking 1 1/2 quarts a day took it back again and they have had it for 2 days now and every time I call they make excuses but no updates on my truck. These people are very unprofessional.
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January 2021 by Tina L
February ,2021 will be 1 year they've had car. Half has been paid for transmission on husbands car. Excuse after excuse and will not return calls when called. Very unprofessional
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December 2020 by Cade Clements
This place is terrible they've had my truck over three months due to the fact the transmission has failed 4-6 times and I had to have it towed and they told me it was covered by warranty for 12,000 miles and at this point they're holding my truck and they've also falsely promised me my vehicle would be ready the next day but it's not outside they don't even call you back and explain what's going on
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July 2020 by Rebecca Hollis
My husband works there . And will stay late to get them transmissions done. Good job.
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December 2019 by Wayne C.
I took My Hummer in because it was leaking Trans Fluid.Was told it was the Transfer Case and would cost $1900.They wanted 1/2 payment upfront which I did.Took 2 months to get my Hummer ready as I called constantly and was told about every excuse you could think of,But they did drop the Price from $1900 down to $1700 because of the delay. 3 days later,It was leaking Trans Fluid again,was told a seal was the cause.Fixed that and 1 Month later,Guess what? Trans Fluid leaking again,brought it back because they had the Warranty and was told Transfer Case was shot..Now it is another Month later and still getting every excuse you can think of except fixing my Hummer.Save yourself a Headache and by all means avoid this place,If only i had listened to a buddy about another place,i wouldn't be in this position now.
