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March 2024 by misti doucet
Placed a curbside order before I arrived. Waited in my car 30 minutes before I went inside and there was a line of people not being served. Paid for my food and never got it
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March 2024 by Rebecca Cupp
The workers were very
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February 2024 by the there
There was a roach in my chicken nuggets.
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January 2024 by David Bell
Disaster!!!
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January 2024 by Beaux Stanley
Too much diversity in this store. Everyone on their phones not cooking. Dirty bathrooms, and fights in the parking lot.
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January 2024 by Blake White
Somewhat slow but really
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January 2024 by Brandon “The Great Brandonio” Rudroff
For the ones that actually put in the time and effort, I thank you. But all the rest of the people there who mess about and get a paycheck, and the management that allows that, you all deserve the bad rap you get. And for any customers reading this, your favorite window or counter person was fired unjustly. So hopefully you read this before Sandy or Tiff take it down. Kades corp sucks, and Silsbee McDonald's Sucks
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January 2024 by Lee Myers
Wonderful people. Service was lacking but we didn't have to wait to long. Food was
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January 2024 by Sarah Moehle
The drive threw was slow ? the chicken nuggets were way done almost burnt and the kids happy meals literally came with 5 fries each. Now the basket of fries were perfect, the worker at the window had to be on drugs running around crazy all while standing in one spot blew my mind.
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January 2024 by Laura Finley
Raw and full of mustard. Mustard doesn’t come on a quarter pounder with cheese unless you ask for it.
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January 2024 by Tee
I been here a few times and the service has be good but the food was
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December 2023 by Also EdenValentine
Constant problems.Today I put an an order through the app for a breakfast sandwich.I get there around 11, they cant fulfill my order, cuz breakfast isnt being served anymore. Silly me, I thought they made the orders as soon as they got them, and I had just put in the order 15 min prior to pickup.It should be disclosed that they dont make your food until you get there, somewhere plain to see.Which that in itself is annoying, cuz the whole point of mobile ordering is to not have to wait.I get home, and to my surprise they didnt have enough common sense to cancel the order.....so I call the store."I'd like to cancel my pickup order""You can do it through the app""You literally cant.""Can you hold just a moment?"15 minutes later still on hold, fed up.Still haven't gotten my order canceled.Have yet to get my refund.Feeling stolen from, cuz I paid for something I never received.This is just the tip of the iceberg of problems I've had with this location.I try to be understanding, but my patience has run so thin that it is shredded.
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December 2023 by Trish Smith
Used the drive through, the guy taking orders and working the pay window had a smile and nice personality as well as the last working the food window.The breakfast sandwiches where served hot, neatly wrapped and good.
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December 2023 by Megan
Ordered a McMuffin and the bread was large as if it hadn't been cut properly, and it was under cooked. Couldn't even bite into the sandwich. Then another time I ordered an iced coffee and waited at the counter for 10 minutes before having to go through the drive-thru. They don't acknowledge customers at the front counter. I had a manager look at me and just keep walking. At the drive-thru they still didn't have my drink ready so I had to wait longer. Spent 20 minutes at a fast food restaurant for a single drink. also, the person handing me my drink, had a condescending tone. Not appreciated. Repeatedly the food is mediocre and the service is terrible, I do not recommend this McDonald's location.
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December 2023 by Oliver Payne
When the McDonald’s employees are concerned about inclusivity, and they ask about pronouns, that’s a big win for me!
