Silsbee Ford, Inc. is a family-owned and operated Ford dealership that has been serving customers since 1948. The dealership is known for providing superior sales and service, making the vehicle buying experience smooth, fast, and stress-free. Customers appreciate the large inventory of vehicles available, which allows them to find the right car for their needs. The staff, including salespeople like Eric Melendez, Mike Andrus, and Lee, are described as kind and professional, offering thorough assistance and clear information throughout the purchasing process. Many reviews highlight the dealership's straightforward approach, with no haggling and immediate resolution of any issues that arise. Overall, Silsbee Ford is highly recommended for anyone looking to buy a vehicle, as they prioritize customer satisfaction and strive to make the experience enjoyable and hassle-free.
We have had a great experience every time we have dealt with Silsbee Ford. We have been customers for 16 years. We had a great experience will sales when we purchased and the service department has also been very helpful in resolving our various issues timely. I would definitely recommend this dealership to others.
May 2026
Excellent Service The only reason that I get my maintenance done is due to Mrs Theresa Seals she goes above and beyond !
July 2025
I want to thank Eric Melendez. He wasn't pushy and was very helpful with any questions I had. It was definitely the best experience Ive had buying a vehicle. Thanks, Eric!
