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February 2024 by Edward Ramirez
My Family and I have banked here for years. Michael King was always great help for all of our banking needs. Now they have Haley and she is probably the rudest banker I have ever dealt with. NOT FRIENDLY AT ALL!!
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January 2024 by Jasper Bandicoot
Rude customer service. Don't bank here.
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January 2024 by Stacey Saahir
The staff is nice and courteous but some are a little slow at assistance. But overall a good bank?
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March 2023 by Spring Wishmeyer
Customer service in drive-thru is great! They greet me with a hello every time. Have always been kind and helpful. I have not had to wait long at all for service.
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September 2020 by Shelby Arrington
I have never had a problem with this bank and have always had a good experience with everyone in the bank.
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April 2020 by Katelyn Runnels
The people here are so awesome!!
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September 2019 by T Graves
My husband cashed his checks here every other Friday forever. His paycheck is written from prosperity bank. Get to bank this time and they will no longer cash. Two new young girls working and when we asked where the lady who normally waits on us. They start laughing hysterically and says she got fired. How unprofessional.
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November 2018 by Jen S
I waited in line today. Diana helped another customer while exited. I came back into this location and she did not say hello and did not even acknowledge I was there waiting instead helped someone whom just entered 5 minutes later. This banks solution for an ongoing mobile online website issue is to blame the customers phone and not an updated broswer. My phone is up to date with nothing to update, she seemed uncorncened that I was explaining to her that it was not the app it was on Google chrome. Neither Diana nor the existing party on the phone acknowledged my concerns. This is a hige concern for anyone that is thinking about banking here.
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June 2015 by John Burk
Worst customer service i have had in a long time. I can see how they have earned their poor reputation...
