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February 2024 by Linda Salerno
Since this bank first opened I have had an account with them. Several in fact and a safe deposit box. The staff is exemplary always. They are thoughtful, kind and helpful. Being handicapped it can be scary doing business especially when it comes to money. I would be lost without those girls assistance with all of the things I can't remember and get confused about. Thank God for this bank, truly!
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January 2024 by amberley palmer
If you’re looking to open an account, Stacy, Tara and Ashley can help. Need a home loan call Fay. Friendly and great customer service.
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March 2022 by James Stark
Didn't open until 8 20 something
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January 2022 by Frances Jones
I e been with fnb for several yrs. I've been with them for so long and when I used to walk into the branch when I lived in Bastrop Texas all the ladies and the men that worked there were so so friendly and very very helpful I still am with them today and I would never leave thank you so much first national Bank of Bastrop
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November 2019 by Unicorns & Uniquely Awesome Things
My husband and his friend said the young lady working there was rude.
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October 2019 by Christina Johnson
I have banked with them for a really long time not a bad bank but I would say the staff here in Smithville should really check ID of people cashing a check because if someone stole my check I would be at a lost because they never ask me to identify myself to make sure it belongs to me
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March 2019 by Tasha Byler
Every time I questioned my account at this bank no one would help me. Misha at the downtown bank knew I had my debit card stolen. I asked for help to see why my money was missing from my account. She printed my checking accounts but kept acting like nothing was wrong. The dates she printed were all wrong. She then asked for my keys to my safe Deposit Box back and I had them to give to her. She said she mailed me different keys to my safe deposit. She then tried to act like I did get the new keys. I'm not a lair I knew I never got new keys to my safe deposit box. I then decide to close all my banking accounts and get what ever was left of my money out of this back. I then was in my car trying to review my statements and for no reason at all someone from First National Bank calls the cops on me when I'm in my car parked in front of the bank and the police officer said FIRST NATIONAL BANK called the cops on me just because I was in my car reading my statements. I did nothing wrong. I can't believe I've been banking here since 1993 I'll never bank with this bank again.
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February 2017 by Jacob Kern
Very friendly staff great food and awesome atmosphere. Pay what you feel you food and service is worth. :)
