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October 2023 by Alex Alviar
STAY AWAY FROM THIS STORE! If i could give it zero stars i would! I purchased a screen protector on 10/20/23. As i was driving home, i noticed the adhesive holding the screen together was coming apart. Almost as if this protector was sitting in storage for quite some time. I am 76 yrs old and take care of my stuff. I've been with verizon for 20 yrs and never had a problem. I returned to this store on 10/21/23 to request an exchange. The rep (bearded fellow/black hair) told me to basically have intercourse with myself. and when i threatened to cancel the line, he then encouraged me and said "go ahead". Horrible customer service, and terrible products. all i needed was exchange. the protector almost looked used to be honest. Do yourself a favor and drive a couple more miles to another town's Verizon. I will be escalating this issue with Verizon corporate as well.
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July 2023 by Irene Arellano
Levi from home office is very rude and not very helpful at all. I was trying to ask a question and he seemed to be bothered that I called!!! Very disappointed with his customer service skills !!!!!
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June 2023 by Alicia Anderson
Dawna helped me set up my daughter’s phone. She was very knowledgeable, and even helped me install accessories before I left. Very personable and professional service!!!
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November 2022 by Joe Sickler
Ferry helpful young lady there that will help n tell you about everything you want on phone
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October 2022 by Dyron Beavers
Nice staff although they're under staffed!
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March 2022 by Maria Pittman
Very nice and helpful. Experience was great!
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February 2022 by Jeremy White
Dawna was very knowledgeable, professional, and courteous.
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September 2021 by Ivan Line
Too busy to take care of customers waiting in the store.
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August 2021 by Veronica Aguilar
Patrick was very helpful and courteous. The transitioning to a new phone after almost 5 years was quick and hassle free. Several others came in for help and he acknowledged everybody and helped them immediately even while helping me out. Thank you for your assistance Patrick!
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August 2021 by Omega Vargas
She was friendly n informative event though she had several customers n by herself she remained calm n courteous to us all.
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August 2021 by Sandy ODell
I changed from Samsung to iPhone so we will see if I like it but the employee was so helpful.
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July 2021 by Billy Gannaway
Been a customer at this store for over 5 years. I have never seen the same rep twice but every time I was treated right.Upgraded my phone today and Patrick took care of everything. I was in and out in just a few minutes. Great job.
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June 2021 by Casey Roberts
The manager at the Snyder, TX store was very helpful and went above and beyond to make sure I was very happy to switch back to Verizon and if you want someone to work hard and never try to rush you out with a sale you will regret, go see her at this store. She was awesome!!!
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June 2021 by Isabel Cortez
Kevin was a great help! He was professional & kind. Thank you.
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June 2021 by karen bolt
Painless service. Thanks so much.
