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September 2023 by Patricia R.
My son went thru car wash and his paint was scratched. He spoke to a lady there and they said they would look at their camera footage. I read another review where another customer said this happened and they said they're not responsible. If they refuse to fix the damage, I will call the Better business bureau to report them. Don't go here unless you want damage to your vehicle.
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September 2023 by Rick V.
On 9/13/23 at about 3:15 I went for the first time to your car wash and I waited behind a white car because a young lady at the booth kept point for me to go through the opposite line but I wanted to see if I could purchase a air freshener for my car but I guess I was bothering her to do a little work I will never go back.
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September 2023 by Valeria Guerra
The carwash left my Windows and lights very dull and dirty. It also scratched my trunk. Most of their vacuums don't work either.
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September 2023 by Ben VELOZ
Equipment does not work properly. Sections thru the car wash. Also blow dryer does not dry at all workers have to dry your car manually. You feel bad if you leave a tip or not. It is not the workers fault or mine I'm a paying customer. I'm waiting for a new carwash to open soon.
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August 2023 by Dalia Lüdi
Love our membership. Carwash is fast, efficient, and convenient. The staff is friendly and professional.
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June 2023 by Carla Estrada
i don’t really leave reviews but I recently visited this location , and I'm extremely disappointed with the service I received. During the visit on 6/4/23 , my windshield was unfortunately broken.The incident occurred seconds into the car wash process literally when the soap was pouring :(What's more frustrating is the lack of concern and accountability from the staff . I immediately reported the incident to the on-site manager, but their response was dismissive and unhelpful. It was just a kid who wrote down my name and phone number on a white piece of paper with other names and phone numbers scattered all over the page. He said that he had to check the cameras and would give me a call which did not happen :(They refuse to take responsibility for the damage caused by their equipment, leaving me to bear the financial burden of replacing my windshield.This experience has been both time-consuming and costly for me. Not only have I had to spend additional money on repairing the windshield, but I've also had to deal with the inconvenience and stress of finding a reputable repair service.I strongly advise anyone considering going to this car wash to think twice before entrusting their vehicle to this establishment. Their disregard for customer satisfaction and refusal to rectify their mistake is unacceptable.I hope sharing this review will prevent others from going through a similar ordeal and encourage Fast Trak Express Car Wash to improve their service quality and take responsibility for the damages caused.
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June 2023 by elizabeth silva
Worse place to get a membershipReaders don’t work always gets backed up and their customer service is the worseConstantly having issues with them so finally decided to cancel thought it would be convenient because it was close to home . So wrongWill go and add to my mr. Carwash membership with my husbands vehicle
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June 2023 by Ashley Guzman
It isn't as good as it used to be. Machines don't wash as well, lots of debri left behind last 4x I've been and vacuums are falling apart.
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June 2023 by Isaac Reyna
Very happy with Fast Trak cat wash great prices and awesome service.
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May 2023 by Carlos Marin
Terrible communication between employees. Bought the tire service and the vehicle behind me received the service. I was in a rush, didn’t have tike to go back to the line, or waste more customers’ time.
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May 2023 by Vince Monreal
They hand dry. Nice place quick and easy.
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April 2023 by Sandy Aguilar
The only problem I think y’all should take care of is that we pay a month so we are members why should we be waiting til the once that are not members go. Members should be going in as soon as they push that member button & not have to wait for the rest that are not members! And please fix your vacuums & start opening them cause the ones at the end get the car dirty again with the water that’s being sprayed to the other cars!!!!Services: Vacuuming
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April 2023 by Claudia Dominguez
Too expensive and doesnt Wash trucks good. The rollers were not working as well as the other side was.
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April 2023 by Ruben Orozco
Car wash always breaking down, towel dryers get tipped but do a poor job
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January 2023 by Andres Gutierrez
I met the love of my life while cleaning my car!!Love does exist in weird placesCan't wait to go back!!
