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October 2023 by Maria Hernandez
Thank you for your help Eric and Mario with setting up my new phone and getting all my information transferred
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September 2023 by Nicolas Bedney
these people are crooks(the manager told me after i paid with my debit card that the purchase failed/“it did not go through” so, i paid again and both purchases posted todayPro-tip: if for any reason you don’t trust a vendor or lose trust in a vendor, go somewhere else; if you really need an item from a vendor, pay cash, NO debit/credit cards
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December 2022 by Jovan Alarcon
Customer service is good just took awhile
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September 2022 by Juan Ojeda
Awesome experience
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June 2022 by Mac daddy Clunker
Customer service is good just took awhile
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April 2022 by VICTOR DEZ
I had to wait on the clerk to finish washing his car only for him to tell me that he had no change.
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November 2021 by Mayra Hernande
Needs more than one person to be working, fernando doesn't even acknowledge a customer when entering the store. Needs improvement.
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May 2021 by Ruth Carrillo
Very genuine, humble, helpful people. Thank you for the good customer service.
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March 2021 by Suzee Morales
Awful customer service at this location. Fernando was not knowledgeable and after he couldn’t get my information right after I was approved for 1500 through smart pay he got frustrated and asked me to leave and said he didn’t want to help me anymore. I hope he wasn’t the manager but I will have to return when he isn’t working because my application was approved for that location only. Super inconvenient for as a customer as I live 30 minutes away
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February 2021 by Raquel Cardona
I love this metro always been treated nice, l like the guys costumer service on this location. awesome job ?
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December 2020 by Crystal M.
I went in because my phone stopped working and the girl helping me was nice and helped me get a new phone. Another employee was "helping" an elderly man. When he left, she came over to the girl helping me and was making fun of him. That made me feel so uncomfortable and made me question if they speak badly about all their customers once they leave the store. That was very unprofessional and if you're going to stand there making fun of an elderly man, shame on you. You really should not be working there or in any profession that is to assist others. I do not care if I have to drive further next time, but I'm not going to that location again.
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July 2020 by Abel R
I went to this location on 7/9/20 to add and activate a new device to my account, a young boy there tried to sell me a sim card for $17 he told me activation would be an additional $17 but more crazy he said I needed to pay for a special ""code"" worth $25 for him to be able to activate my new device, and that it needed to be cash only, he blamed the owner for the high prices, i walked away and went to another metro place where the sim card cost me $10 plus $15 activation , NO CODE NEEDED, no doubt he tried to rip me off.
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October 2018 by raquel Alvarez
Eficiente servicio. Muy bueno
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October 2018 by Laura Enriquez
El peor servicio al cliente, compre el protector de pantalla y la disque manejadora q se supone están entrenadas para esto,lo puso y me dejo un globo, le reclamo y me dice, tienen q pasar 24 horas para q se quite, voy tiempo después y quiero hacer un pago,le digo cuanto es y ella me cobra todo lo q se debe , le pregunto x q cobrí³ todo si le dije q 60 ,y me contesta, creí q hablabas c9n tu esposo, ok mi esposo NO trabaja ahí, le habla a su manejador x q ella no sabe hacer el refund y le dice en inglés q yo no le dije cuánto, creyendo ella q yo no hablaba inglés, le dije q era muy grosera y me dijo pues ya no venga aquí, í³sea cometen errores les reclamas y terminan corriendote de la tienda? Pésima calidad de servicio al cliente
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October 2018 by Tony Diabb
Su personal excelente, muy profesional
