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February 2024 by Miguel Espinoza
Excellent service and very good treatment of people, they have quality products.
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February 2024 by the mac
David is great help
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February 2024 by Amy Rivera
Very excellent customer service 2 gentlemen were very helpful. My car had been broken down for several months I finally was able to get it running and I was able to find some understanding of what was happening to my vehicle thanks guys made my day and took a big stressor off definitely educated very helpful
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November 2023 by JAMES GUTIERREZ
I genuinely had a great experience shopping for oil supplies. I was greeted when I arrived which I appreciate. Secondly the staff was very knowledgeable on all my questions dealing with with my purchase, I was helped by David who came with just an abundance of knowledge and great humor making my visit all around excellent!
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November 2023 by Denise Alonzo
I usually don’t like submitting reviews but I think this one needs praise. I had an issue with my cars battery and when I stepped in I was offered help from David ( tall and a beard) and he assisted me with testing the battery out and after finding out that it didn’t work, he helped me choose a new one. I also made a comment that my Key Fob was low on battery and when I checked out he reminded me about the fob key battery and replaced it, tested out and got me going. I’ve visited other stores before but this one made a difference. He made sure I knew exactly what was happening and guided me til the end. I’d definitely go back and definitely recommend this place to everyone. Nice job on having these employees that actually make a difference vs just getting a paycheck. Thank you again David!
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November 2023 by cesar.delgado integra
Big guy with a beard very knowledgeable, always knows exactly everything about the parts I need and shares personal advise that helps save money and time.
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October 2023 by Perla Armendariz
Had a great experience! As soon as we walked in, Humberto greeted us so so kindly. After being told that we would have to get a part at the dealer from another store, he did more research and was able to get us what we needed. He also helped us put the wipers on the car without us even having to ask for assistance. He deserves a raise for sure! Wonderful guy and great store!
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October 2023 by Cesar Beltran
Humberto was a wonderful help. When the Auto Zone next door didn't know what wipers were right for our car he did. He even made sure they fit before we committed to buying them. Very friendly and helpful.
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October 2023 by Katia Beltran
My family was visiting from out of town due to a family death and we were in need of new windshield wipers. Before going to oreilly , we went to another store where they were clearly overwhelmed and seemed annoyed about us asking for assistance (the competition store right next to this location) and we were told we needed to get wipers from the dealership only. I didn’t believe them so I drove right across to oreily. As soon as we walked in we were welcomed and greeted by Humberto. We told him we needed to make sure the wipers fit because we were previously told we needed to get them at the dealership. Humberto went out of his way and offered to install the wipers to make sure they fit before we even paid, and yes they did fit. You never know what people are going through so having a genuinely pleasant interaction and conversation made our night. Thank you Humberto for being an awesome human being and showing my family that there are really nice people out here in El Paso. I hope that wherever life takes you, you continue to carry your smile and spread your positivity. Humberto is the true definition of going above and beyond for his customers :)
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September 2023 by Larry Sosa
They Never have Anthing on stock . It's always at other stores
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September 2023 by Eiron Stin
I prefer O'Reillys to all the other auto parts stores simply for the customer service.
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September 2023 by Tom Garcia
Way to expensive...order your parts of line
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July 2023 by Raymand Zaragoza
Great customer service.They sell you the right parts the first time
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May 2023 by Moris Garcia
You talk to them Spanish they talk to you in English
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December 2022 by Hotcakez (hotcakes)
Brandon is a good lover
