It is good in some areas but horrible in some areas, giving it 5 stars. The internet is high speed and the fastest, with full signal all over the house. Prices are $100+ a month but the price is great for the largest package. Channels cut in and out and all the time show no video & no audio, and slow speed can happen. The tech was professional, knowledgeable, courteous and efficient, fix the issue immediately and make sure devices are back up and running. Customer service is excellent and customer is satisfied.
Sparklight is a huge SCAM. Our internet didn’t work half the time. When i cancelled, they had no where for me to return the modem. So they gave me some address in Houston. The modem was returned to UPS stating no one picked it up. Now they want $102 or get sent to collections.
December 2024
It’s good in some area but some areas it’s horrible but I’m giving it 5 stars because it’s good wear I live but the prices $100+ a month for their fastest Internet understandable but geez
June 2024
Internet Constantly crashes for no apparent reason out of nowhere, lack of actual technical support, and God forbid if it's raining extremely slow Internet.
