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October 2023 by James St. Patrick
I am just reading these reviews before I check this place out to make a few purchases and based on some of these reviews I don’t think I will even bother giving Eros 1207 my business. It seems like they have issues that they need to work on. If you don’t want anyone to look around the store to decide what they want to purchase. Damn learn some business ethics.
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October 2023 by Jeniferr Berryhill
Left at the door, wasn't allowed in due to "capacity" it's 3:30 in the afternoon. Don't bother going, they don't want your business. Claims to be the largest, what a joke. This is why people shop at chain stores
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September 2023 by America `morales
Bought a broken product and it wasn’t cheap, I would give it a zero star but doesn’t let me. Buy anything electronic elsewhere because here they are very overpriced and don’t work!
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August 2023 by Larissa Guerra
My husband and close friend had went to this store to buy something in particular. Just before entering they where approached by a man that worked there and immediately he got hostile asking "what do they need" "yall won't find anything you need here" before he even got an answer from them . So with reply my husband simply said "to look around" due to the hostility he was nervous to ask for any help. Therfore, the man working refused them service. We go there all the time when I'm around and the women politely let me in . Why when there's two men it's different. The worker is very sexist , if the roles where switched and it was women he wouldn't have refused service. DO BETTER.
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May 2023 by Elesi, Brianna (Lyth)
AWESOME EXPERIENCE!! My man and I were honestly just looking around but she helped us with sizing the right heel size for me and helped my man with choosing a toy. Extremely helpful and sweet. Down to earth and chill as hell. Honestly best customer service experience we have ever received. I’ll never forget it! Thank you Chula :))
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May 2023 by Elesi, Martin B.
AWESOME EXPERIENCE!! My man and I were honestly just looking around but she helped us with sizing the right heel size for me and helped my man with choosing a toy. Extremely helpful and sweet. Down to earth and chill as hell. Honestly best customer service experience we have ever received. I’ll never forget it! Thank you Chula :))
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May 2023 by Elesi (Lylith)
AWESOME EXPERIENCE!! My man and I were honestly just looking around but she helped us with sizing the right heel size for me and helped my man with choosing a toy. Extremely helpful and sweet. Down to earth and chill as hell. Honestly best customer service experience we have ever received. I’ll never forget it! Thank you Chula :))
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May 2023 by Queen Bee
Neidy was very helpful in assisting me. As soon as I walked in she knew exactly what I needed when I asked. And she knew about the product as well which made me more comfortable with buying it. She was also sweet. Highly recommend her when asking for help. Ask for Neidy ?
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May 2023 by Robert Davidson
Awesome store and the customer service with Chula was great she is so down to earth and knowledgeable. Absolutely great experience with her. Ended up getting some neww impact items that are fantastic quality.
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May 2023 by Jacob Moore
My girl and I went there to look around and the store had a pretty sick selection of toys. Erica helped us get what we needed and made our experience super fun. Highly recommend
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May 2023 by Nakaiya P.
Will be reporting this place to the BBB for suspicious activity. Owner and worker are both rude , they don't want you in there unless you know what you want already. What type of store does that ?? They follow you around to make sure you're not stealing , every step you take they're right behind you. They charge 3% cc fee and urge you to use cash instead hmm I wonder why ? All the positive reviews you see are FAKE !
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April 2023 by Doris M.
This was my first time there. I didn't see the door bell. I saw someone walking inside and I knocked on the door and the lady came and said that therer was a door bell. I didn't see the sign to leave my purse in the car. Kristina was nice and helped me what I was looking for. She had a good attitude which you seldom find these days.Thanks Kristina and keep that good customer service attitude.
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April 2023 by Courtney Jackson
My husband and I m came to this store on our way to our honeymoon and I was very self conscious and uncomfortable at first. Kristina came up and was extremely helpful by explaining the sizes and materials to me and it helped me find tons of cute late night outfits. I highly recommend this store to locals and people just passing through. I’m so excited to wear these outfits for my husband ?
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April 2023 by Sara Helena B.
Came from out of town and was very impressed with all the different selections this shop has! Some things are a bit overpriced but in general it's very good! Erica was very helpful and answered all of our questions and helped us with size fits. Definitely would come back when in Houston area again!
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March 2023 by Nancy V
Sandra was very helpful, knowledgeable, and professional. The employees are usually friendly there. They still lock the door and you have to ring the doorbell, but you can take some time to browse now.