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September 2023 by NORMA LOPEZ
He is very honest with his Job ,his specialty is body shop work but he is always helping with so many other things about the cars.
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January 2022 by Artem S.
Don't make a mistake NEVER take your car to that place. Waited three weeks and they never even ordered parts. Took it to a different mechanic and my car was ready in two days
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November 2021 by Marion M.
Joe's is honest and reliable. I've never been disappointed with his referrals - if he diagnosis what's wrong and knows who is the best place to do the repair, Joe's will always do the right thing.
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October 2021 by Grace M.
Joe is an angel. He is the most honest, caring and compassionate mechanic I have EVER been to. I got a ridiculous quote ($1200) from my former mechanic and had a suspicious feeling about it and took it to Joe for a second look. He said there was a lose wire and fixed it and sent me on my way. No charge. Joe answered all of my phone calls when I was car shopping (I am a single woman and had a bunch of questions) and he helped me find a reliable car. The battery went bad on the car a couple months later and Joe replaced it in less than 10 minutes and sent me on my way. More than being an experienced mechanic, Joe is an honest mechanic and that is rare, unfortunately. I will only be going to Joe from now on. If Joe's shop had stocks, I would buy them, no doubt!! THANK YOU JOE!
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August 2021 by Jerry W.
Sought a diagnostic analysis of our Mercedes 2001 C240 that had a transmission communication problem. Joe told us Friday he could read codes and repair Monday so we waited the weekend to give him car. Monday he examined car and was completely ignorant of Mercedes. His estimate was $8000. He told us to buy another car and sent us away with a salute. In his waiting room we found another mechanic by google and gave him the car instead, the same day even though it was dangerous and difficult to drive and get there in limp mode. TEXALS ON Charles Lane in Sugarland repaired the problem with original Mercedes parts for just $1600. We also had the disc Brakes replaced, belt tensioner replaced, and paid just $2800 total. Picked up car 48 hrs. later perfectly repaired. This experience was very disappointing and I thought silly and unprofessional unless he had no confidence in Mechanics working for him to repair Mercedes. Thanks for nothing Joe, glad we didnt pay you a dime.
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May 2021 by Caroline C.
I'm by no means a car expert, but they've come through for me on any number of problems and concerns (major and minor) over the two years since they were recommended to me. Multiple times, they've fixed small problems for nothing, and they've been honest and transparent when I had more costly repairs. Appreciate them so much!
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April 2021 by Lee H.
I wholeheartedly recommend Joe's Auto Repair for any and all auto repair needs. Joe, Jr., and the other staff at Joe's Auto Repair are kind, skilled, and businessmen with integrity. I've taken my 2011 Chevy Cruze to Joe's numerous times, and everyone has always been extremely helpful, transparent, and offered great prices. Some people try to upsell those of us who are not very car savvy, but Joe and the team really seem to be focused on providing the highest quality services possible at an extremely reasonable price. America is built on the backs of small businessmen like Joe and his team. I come to Joe's for virtually all of my auto care needs.
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February 2021 by José Mensias
(Translated by Google) Excellent place to repair your car ?(Original)Excelente lugar para reparar tu carro ?
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November 2020 by Nancy A.
We've used Joe's over the years and each time has exceeded our expectations! Prior to Joe's we trusted another local well known shop only to learn some of our "needed" repairs were not needed as I'd ask Joe for a second opinion. I'm ashamed it's taken so long to post but I'd love to give Joe and his staff 10* He and his son Joe jr are second to no one when it comes to integrity, honesty, skill, knowledge, customer service...... Joe's is definitely worth your drive and time!!!
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August 2020 by Bassel N.
I came for Joe first time to check I car I'm gonna buy . When he knew it was my first time he didn't charge me the check up fees . Fixed few stuff with my other car . This guy is honest and I recommend.
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June 2020 by Pizza M.
Strange experience. Went here on recommendation of two neighbors, who gave it strongly positive reviews. Had car towed and dropped off at location due to brake issues. This was after calling ahead to see if they could take it (attendant on duty affirmed). Vehicle sat on lot for 10 business days without receiving an inspection. I called twice during this span to check on status and was told they hadn't gotten to yet. Ten days is a long time to sit without even a cursory look. Frustrated, had vehicle towed to My Mechanic (repair shop down the street). My Mechanic inspected the vehicle same day and had issue fixed in 2.5 business days. It was costly. But repairs seemed to have been adequately performed and vehicle is in working order.Weird Joe's didn't even take a look. Or more so, didn't bother to tell me they couldn't take it. Would have saved me two weeks without a vehicle. They lost out on $1.8k repair job. Very low marks for customer service at Joes. Will not try again.
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December 2019 by Richard K.
These guys do such incredible good work. They are as honest as it gets! If they don't fix it the first time, or the problem comes back, they always fix it, without charging anything more. I couldn't ask for a better place to have my autos repaired! I highly recommend them!Richard KHouston TX
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November 2019 by Destiny D.
Im a 24 year old female, new to Texas and far from home. Due to being on the road a lot with my job, I've been having a lot of car issues so it is extremely important to have a mechanic that you trust. Joe's is the place and I will use their service every time! They are quick with service and quick to diagnose the problem. On top of that, staff is friendly and informing and their communication is awesome. Joe is an absolute sweetheart and LOVES his job and loves to serve people. IF YOU WANT HONEST SERVICE, GO TO JOE'S! :)
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September 2019 by Chisom Anumnu
Very responsible and professional. Gets the job done and in time too.
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June 2019 by Carrie L.
I had a screw in my front tire. Super friendly service and fixed it right away. Highly recommend.
