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“On July 9th after the storm. I went to get my generator out of storage and Devin was awesome he helped me load into my truck. He is greatly appreciated!
Thanks,
Rick”
“We had a small unit there and it served us well the entire time having it. The facility was easy to access and the staff was extremely friendly and accommodating!”
“Marivel is such an amazing customer service and helping me out and understand about my unit was such a help. She smiled the whole visit, showed me my unit and everything. Excellent CUSTOMER SERVICE HERE. Thank you Mari ”
“I was very pleased with the service at the Friendswood location and an affordability of the storage units. Nancy was very nice and helped me through it quickly and efficiently. I would highly recommend.”
“Exceptional Service and Peace of Mind at Public Storage, Thanks to AmberReview:I recently had the pleasure of storing my belongings at Public Storage, and I must say, the experience exceeded my expectations, all thanks to Amber. From the moment I walked in, her warm hospitality made me feel welcomed and valued as a customer.Amber's professionalism and genuine care for my needs were evident from the start. She took the time to understand what I was looking for and provided personalized recommendations tailored to my requirements. Her extensive knowledge about the facility and its security measures immediately put my mind at ease, knowing that my belongings would be in safe hands.Throughout the process, Amber went above and beyond to ensure that I felt comfortable and confident in my decision to store with Public Storage. Her attention to detail and commitment to customer satisfaction truly set her apart. She addressed all my questions and concerns with patience and clarity, making the entire experience smooth and hassle-free.Thanks to Amber's exceptional service, I left Public Storage feeling not only satisfied but genuinely happy knowing that my belongings are well-protected. Her professionalism, friendliness, and dedication to providing top-notch service deserve recognition and praise.In conclusion, I highly recommend Public Storage, especially if you have the opportunity to work with Amber. She is a true asset to the team and has undoubtedly made my storage experience a positive one. Thank you, Amber, for your outstanding hospitality and for making me feel like a valued customer.”
“I had a wonderful experience in signing up for my new storage. Both employees were very helpful and explained everything I needed to know. They also had a good attitude during my stressful move , which really made a difference in my day.”
“(Translated by Google) Excellent service, very efficient in their work, I recommend them(Original)Exelente sevicio muy efisientes en su trabajo se los recomiendo”
7AM - 7PM
10330 Gulf Fwy, Houston
Truck Rentals
“I really appreciated the two guys that was very helpful and patient with me on my out of state move even when I had questions they answered each question and was very professional their names where Mr Derick and Mr Don are Dan was his name I just wanted them to know they are very helpful?”
7AM - 7PM
1617 San Jacinto St, Houston
Truck Rentals
“Miss Sherrell and Desmond made my day! It was easy to rent the truck, and Miss Sherrell was so awesome I got a storage at their facility too. 10/10 highly recommend their location over others!”
“The brotha that helped me and my friend out today was great. He knew what he needed to do and made the whole process easy. Probably one of the easiest U-Haul reservation I have ever had. I recommend giving him the time and business.”
7AM - 7PM
2420 Louisiana St, Houston
Truck Rentals
“Top-notch service. I was stuck inside the facility on Louisiana Street in Midtown Houston. After hours by mistake.
I called the emergency number and 5 minutes later I received a text and then the gate opened up to let me out.
Hi marks for helping after hours.
Mgr Jennifer and all staff are great and helpful.
All good at this U haul.”
“Amazing customer service! That Hunter kid was the only one working and it was very busy at the time and he was very helpful and quick to get the line down and people off in their trucks.”
“Mr James, June and Kumary...Thank you for awesome service today!!!!2 locations didn't have our truck that we reserved a week ago. Since we need to move on 7/1, Mr James and his staff took care of us and we left with a truck. I would definetly recommend!!!! They went above and beyond.”
“Ability rent a car was outstanding I loved the little Honda Accent I drove so much I was thinking about buying it. It is only because we are looking for a house. The people where very nice and I recommend them to anyone needing to rent a car and their prices are very reasonable. Thank you Ability Greg Levitz.”
“Jon the Branch Manager is one of the kindest people my husband and I have ever met. We were in a really tough spot and needing to move our 5th wheel, and he really went out of his way to help us and was so understanding. If you want to know what excellent customer service is or you just want to learn how to treat people the right way, take your business to Jon. Integrity and honesty isn't lost, it's just a little harder to find these days...you can find it here. Thanks Jon for all you do and all you did for us.”
“My initial encounter with a male employee left me feeling rushed and frustrated, despite intentionally scheduling my pickup an hour after opening to avoid any rush. I waited at the desk for 15 minutes before he appeared, which added to the unpleasant experience. I had questions, especially being a first-time Penske renter for a large vehicle, but I was hurried out the door.Navigating the pickup location was confusing; the exit sign led to the vehicle pickup area, and the entry sign was for their district office. However, I must acknowledge that Penske's vehicles are cleaner and better maintained than U-Haul.The turning point in my experience was interacting with the general manager, Ana. She was the complete opposite of the assistant manager, being approachable and attentive. Ana addressed all my concerns and doubts, significantly improving my overall perception of Penske.”
“Staff was polite and friendly. Process was done online and check out was smooth. Upon return staff was polite and friendly also. Very clear and informative on charges and when to expect email update with receipt. I would definitely rent from here again. Location is easy to get to. Many moving supplies available in-store including tow accessories.”
“We had a last minute need for a UHaul and the gentleman running this location really went above and beyond. We pulled in while on the phone with customer service over several issues with booking and (I wish I knew his name) just offered to handle all the problems right there instead of waiting on hold.He was not rude or disrespectful, he simply read the situation and my body language while I was dealing with a frustrating situation on the phone and SAVED THE DAY in less than 5 minutes. Cheers to you sir!Also, they were more than accommodating to my three year old that decided he needed to use the potty in the parking lot. We need more good people like this in the world. We will use this location again!!”
“Mr.G. the owner very professional from pick up to drop off equipment we needed to to move best prices in Houston. Nice totally recommend nice body oil trucks run very well”
“Reserved two furniture dollies and was told none were available. That would have been a deal breaker for me!! Turns out they had two in the back, thank goodness. Suggest you call and confirm first whether this location can guarantee they have the equipment available before you arrange your move.”
“I had brake warning light issue with my Freightliner. These Gentlemen didn't stop until they got the problem solved. Im very grateful I was in the area... And was able to rely on such knowledgeable and professional men. As a Lady Driver it means a lot to know there's people who still care about safety and Lives. Thank you guys ... I really appreciate you All for your determination and hard work. !”
“Caytlin was super. She has great customer service. She was very patient. She waited for us to bring the truck back. She was very thorough. Caytlin is a great asset for the company.”
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“I have used Extra Space Storage for quite some time, but recently had to salvage what I could from the unit after the hurricane hit. Was able to keep a third of what I had and also able to find a location closer to me. Even though I felt rushed to go through all I had at the other location, they still were a tremendous help in getting rid of what was too messed up to keep.”