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February 2024 by Kyle
The staff is why this Banfield gets 5 stars. They are awesome.
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January 2024 by Steve Hastings
Very focused on certain customers. I find things I like if I'm in the area.
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January 2024 by Christina
The entire TEAM is AMAZING! I've been coming to Banfield's for 20+ years!!! I'm always referring my friends with furbabies ?? to Banfield's. Highly recommend signing up for their pet insurance program! Its worth its weight in gold!!!!
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November 2023 by Anthony Nagle
The comprehensive service they offer for dogs includes the Simparica Trio for dogs. The issue is they want you to come in every month for the first year to get a tablet. Why? The weight range for this med is 44 to 88 lbs and my dog is 52 lbs. Not likely he's gaining 30 pounds in the next 6 months. Seems more like a gimmick to get you in the store and build a habit of going there. Either way, not a service I would pay for. Not convenient at all.
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August 2023 by B M
They take good care of my pup and for that i am thankful. Quick with the appointments and good with the care. The Vet herself, gives that personal touch, some people doctors could take lessons from her
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August 2023 by Amanda Myers
I love this place! Shepard and Kris are amazing at front desk, and I have had great help from the wonderful docs and techs in the back. I appreciate their advice and can tell that they care about my pets.All 4 of my pets are patients here, and I highly recommend the wellness plan. I have great peace of mind knowing that I can take my pets in whenever they might need to be seen.Love the drop off option, too!
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March 2023 by Lillian Smiderle
Great vets and staff. They love all pets and they show it in the way they talk and handle them. Have been my dog’s vet since 2016.
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February 2023 by Sherie Kentmen Terry
The vet nurses were great and knowledgeable BUT my appointment was at 11am and I got seen at 1215! I was there 15 mins early like they told me to. They were running behind by over an hour and I stood there waiting as there were no seats available either.
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January 2023 by Moon Moon Banerjee
Very nice service and keeps my fur babies healthy!!
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December 2022 by Jody Wallace
My son’s German Shepherd Chad Ochocinco was not quite right. I wanted him to get checked out ASAP. They were able to squeeze us in an hour later. He is better thanks to the medicine prescribed. Always have had a good experience here. Only the first time I went to Southlake, this time Fort Worth.
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October 2022 by Robert Happel
called to be on a puppy plan was 595 for the year over the phone which is high already. the lady then told me 3 different things. finally got a straight answerer so she was not giving correct information at all in the start. the reception up front even had a hard time following. but after all was done the price went up another 300 it was 900 and change. was flat out a nightmare don't think I would ever use them for anything at all unless I had no choice.
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September 2022 by NS
Banfield Southlake is hands down the best Banfield location in the metroplex. The staff are attentive and caring for the animals and extremely helpful in answering any and every concern. Kudos to Shep. She's awesome. But most of all, I wanted to express my deep thanks to Dr. Anugu! In 5+ years in DFW, and having visited 5 or 6 Banfields (and a few other area vets), Dr. Anugu has been the most impressive veterinarian that I've encountered in terms of bedside manners, medical acumen, and dedication to her clients/patients. She follows up on EVERYTHING and is an outside-the-box thinker who seeks solutions even if the pursuit takes her away from the general orthodoxy and established protocol for care. Both telltale signs of an excellent doctor. You can rest assured knowing that Dr. Anugu is going to provide you with the best conceivable care a pup could ever need.
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August 2022 by Darek Taylor
This is a great place. I take both my pets here. The staff is friendly and are very helpful if you have questions
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July 2022 by Daniel Stephens
We had a good time and were treated very kindly by everyone here. Sometimes the walk from the front to the office of the Vet can be a little stressful though.
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November 2021 by Michelle
I have been a client for a long time and they cared for two of my dogs. Both dogs have been diagnosed with cancer and the vet and staff treated us with great consideration and kindness. I was particularly impressed with the woman working front office yesterday afternoon. She was super busy checking people in and out and answering phones but never got flustered and treated everyone well. I like the Wellness plans, too.
