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February 2024 by Kimberly Flores
Dylan was awesome from the moment we walked in! He told us about the sales they had going on and was well informed about the benefits of products we were interested in. 10 out of 10. Loved it.
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January 2024 by Siju “Baba” Thomas
Great service and welcoming associates.
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January 2024 by MONICA CALTON
I love this place such an awesome place to be!
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December 2023 by Robert Teagarden
Everything I needed was n that store
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December 2023 by Stacie Chadwick
I had other coupons that a young lady said I could bundle and stack yesterday and then the guy that checked me out said my other coupons were online only! I just got done reading on the coupon online and in store. I drove 25 min to get there I won't go back. This happened on Black Friday! I spent at about 200.00
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November 2023 by Es Brake
This store is one of my favorites but this location is small. I really appreciate how nice and helpful the employees are. I'm not a big holiday person and I would appreciate more gel hand soap varieties
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November 2023 by Fangz Babe
Staff was rude and was talking poorly about me when they didn’t realize I was standing behind them. There was 2 or 3 staff members that were kind and helpful, but others that were extremely rude, and agitated. I was so confused as to why I was being treated like that over something as simple as trying to see if I could pick up a small order before I received a pick up notification. I had placed order 1hr prior and when I arrived I told them no rush I was just in area and figured I would stop by. They were agitated immediately… I even tried to be helpful and find the items, but I still was given dirty looks, spoken too like I was a massive inconvenience, and talked about poorly within ear shot… it took almost an hour to pick up 3 items which honestly I did arrive early so that didn’t bother me until I heard them say to another staff member they were specifically making me because I arrived early I was shocked..
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November 2023 by Deanne Harris
The store and staff were nice. The store is small and selection is limited compared to other B&BW stores.
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October 2023 by Lindsey
Parking was a little hard to find but the staff was really nice that this location. They had a good selection of everything
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October 2023 by Robin H.B.
They always have great deals for home and body
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September 2023 by Angela Wild
I love the bath and body works in Southlake. They are kind and well help. I've gone to others and they just care about their phones and don't help. I highly recommend Southlake.
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September 2023 by makay h (Foodie Lover)
I had a great experience at this store and what set it apart from other Bath and Body works is Monica’s awesome customer service! Monica was so kind and told me about the sales that were going on, the mobile app, showed a new scent that I had to have after I smelled it and she also didn’t give me a hard time at all for an exchange I had to make and addressed me and my sister by name. I wish there a Monica at every Bath and Body works.
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September 2023 by Annette Nichols
Excellent customer service. All the women there greeted me and were very helpful finding items in the store.
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September 2023 by Brandon Huckaby
Customer service was great the night I went in. There was a gentleman that was very informative and helpful. Great location.
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August 2023 by JESSICA CASTLEBERRY
Super helpful sales people! Will definitely be back. They were even kind to my 2yr old who was chatty as can be. Lol
