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March 2024 by Karen Kinyua
Excellent service and great food.
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March 2024 by All Truth
The food was good the bread they give you was hard. We had the vodka sauce with chicken and the lasagna. The lemonade was not served with a sugar brim nor was it stated that refills are extra or were we ever told. It tasted just like chikfila and not like fresh squeezed. Price of soda not on menu or else would have got that.
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March 2024 by Justin Couch
Great food however pricey for Italian food. Good selection of wines and drinks. Salads are great sized and good for sharing.
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March 2024 by Kailua Lee
I am glad that I finally got to try out brio after hearing about it several times and after long consideration. This place is definitely a step up from TCF next door that I’ve been enjoying for a long time. You can definitely expect longer time during dinner for wait staffs to get to you, but the food came out in a timely manner. I wish for the price I paid, the Pasta Abbondante- Shrimp & Lobster Fettuccini would be bigger and with more than 4 tiny pieces of lobster that is priced at $37.
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March 2024 by Brandy Wilson
Beautiful restaurant with super fast and friendly service. Food was
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March 2024 by Bozena J.
Great food, great service. Highly recommend it.And one year later, and giving 5 stars again. This is my favorite restaurant, Birthday lunch. Hostess was nice and our server also. No complaints. We order always something different and so far we loved it all. New York strip was cooked to perfection. Pasta alla Vodka delicious. Braised Beef Casarecce excellent flavor. Thanks for nice atmosphere for Birthday.
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March 2024 by Brenda W.
I have dined here four times. The first time was over a year ago. I wasn't wowed by the chicken Marsala but overall good enough to return. My second time, I ordered the lasagna. Olive garden had been my favorite until Brio. My waiter in the bar area had Covid but was friendly. My third time, I ordered the lobster bisque and spaghetti for lunch. I loved the lobster bisque. I like my spaghetti with a lot of sauce so I won't order that again. Nothing special about it. The last time I ordered my server acted afraid of me or something. Not very good service and the pasta brio sounds better than it was. TGIF used to serve a similar dish but better. Bread and butter is a really good start when it isn't cold or overbaked. I'll come back.
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February 2024 by Tonya Scalise
The food and atmosphere are excellent. We were not disappointed. If I could offer any constructive criticism, it would be customer service. The host seemed very distracted. The waiter seemed a little annoyed, and the manager came to all the tables except for ours. We came for an early dinner without reservations. There were lots of tables open and only a few customers. So it wasn't like they were busy. With that said, we still would come back. It's not like they were rude, just not 100% friendly. Again, the food and atmosphere are excellent.
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February 2024 by K LaBarba
I rarely give bad reviews because I’m a business owner and I know what a bad review can do to us and I know the world is now full of unreasonable people.But today I had it.Mind you this is not my first time there, food is okay, you’d not be able to tell the difference from them to Cheesecake Factory. They lack on customer service since most of them are arrogant but I usually go there for the atmosphere.Today I was having the most horrible migraine, had a doctors appointment and decided to order for pickup. When I got there the hostess directed me to designated pickup area. She followed me and asked if I was a delivery person and I said, no the food was for me. Then she proceed to look at me up and down and asked for my ID even thought I told her my name 3 times. How was I dressed? Decent enough for a pickup but with a messy hair due to my migraine.She didn’t even bother to look on the bags and told me my order was not ready and walked away. I patiently waited until a guy with a beard and white apron came up and asked for my name, he grabbed my bag within seconds since it was sitting there the whole time. When I mentioned to him my order was there and she didn’t even bother to look his answer was “don’t give me that attitude, she is the hostess and work in the front” I was in shock for the whole situation and started walking away, he looked at me with disdain and kept saying things to me.I don’t need to be lectured nor to be judged. All I wanted was something for my family to eat. I left the place feeling sicker and was unable to eat the food. I felt disrespected and humiliated for no reason.I’m assuming business is doing so great for them to the point they feel entitled to be this arrogant and dismissive to customers.Please, be better. Don’t judge a book by its covers
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February 2024 by Mayra Rios
We came to eat at this restaurant because of the atmosphere & reviews, mind you I had just gotten off of work and of course I did not look the part (I was extremely exhausted!) The service was completely terrible - we waiting 15 mins after being seated & it was not busy at alll - we were never offered not even a glass of water or attended too. Would I come back? ABSOLUTELY NOT!!!! I guess they thought me & my party did not have money to spend & we were discriminated against. I would recommend that no one come here that just gets off work & try's to spend their hard earned money at this location!COMPLETELY PITIFUL!!!
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February 2024 by Croce
The atmosphere was nice. Even though it was busy, it didn't feel crowded. The food was just ok. The portions were on the smaller side. I was expecting better quality, but it was nothing special. We decided on our way home that this was a one and done restaurant for us. Also the food took SO very long to get to our table and the waitress was very nice but seemed to forget about us...for refills and check.
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February 2024 by Michael Neeper
Great valentines dinner.
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February 2024 by frank burke
We’ve been going to Brio for quite a few years and it’s usually the first choice for us at Southlake. This evening we went in, were seated immediately as they were just marginally busy, and waited. We waited while the apparent floor manager walked by, we waited as the busboy worked nearby, and we waited while a waiter finally came to the table behind us who had their food to see if all was ok. Not once did any of the above even look at us. The waiter was standing immediately at my shoulder and never turned around. No water or other beverage was offered. No menu offered, no acknowledgement from anybody whatsoever. We got up and left and the lady at the front, who had seated us says”have a nice evening”not even recognizing she had just seated us. We aren’t typically prone to posting reviews or expecting to be overwhelmed with love and gratitude, but Brio, after many years is no longer on our list of restaurants. If I were their manager I would fire every one of them and look for a new job. It was really quite unbelievable how invisible we were
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February 2024 by david hump
Excellent Chicken Limone. The salmon salad was delicious.
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February 2024 by ERTROY
Beef carpaccio always amazing. Lamb chops and asparagus were the perfect entree. Fingerling potatoes were uninspired... no seasoning... and no salt or pepper on the table. I will, of course, be back.
