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March 2024 by Daniel Jasso
Friendly staff,clean restaurant and good tea. That’s all you
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February 2024 by Andy Meek
Last two times with takeout about a month apart, they only provided this tiny spot of gravy in the mashed potatoes & gravy. To happen twice is a trend if not a practice. They used to include a reasonable amount. This is barely a teaspoon. Very cheap practice on their part. Is this their standard practice now?
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January 2024 by Dan Berry
We picked up our food here, DT #3089 on 1-20-24 at 5:40 pm. As usual the chicken and rolls were really good but we ordered the family meal with two sides. Coleslaw was bitter, mashed potatoes were discolored and did not taste well, gravy was watery with lots of lumps in it. Our meal was a disappointment and all sides and gravy were tossed in the trash.
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December 2023 by D Luc
I ate there twice and had that spicy chicken tenders which were awesome. The next time I tried the fish fillets and they were fresh but a little bit dry. Other than that customer service was nice. And you get a lot of food.
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December 2023 by Kris O.
They NEVER have catfish ready to go!! It takes about 7minutes to fry. When you only have a 30 minute lunch that's too long.
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November 2023 by ava b.
COOK YOUR CHICKEN. Literally just got pink chicken tenders. Could not eat any of it. And saw your employees working without gloves, touching the food. Gross. Gross. Gross.
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November 2023 by Doug G.
So I was very much turned off of chicken express until I came to this location. Spicy chicken tendered were succulent! Spice was just right. Pieces of tender were consistent in size not like the nuggets I have got from the Decatur location. I'll be back to this location. I talked the manager here and he said it was a supplier issue but the reality is they can get a another supplier or sell the nuggets as nuggets and the tenders as tenders. Nice job at the Southlake location.
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October 2023 by Chautu Nguyen
Ordered 12 pcs meal 35$ supposed to have two sides mashed potatoes and fries. When I got home only mashed potatoes included with kitchen, no fries. I'm 30 minutes away so wasn't drive back all the way for that fries..
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October 2023 by Raymond Cordero
Curtis did a great job with my livers they were cooked but not turned in to Jerky nuggets place was clean and the food was fast and
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October 2023 by ALEX A
The Mac n Cheese is strangly good.
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September 2023 by Ramon Ray
Friendly service... Tasty food! Let's go...
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September 2023 by Luigi the 3rd
Asked for spicy chicken ?
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September 2023 by Jack F.
The service was unbelievable, whoever took my order deserves a raise. 9/19, beard and mustache guy, thanks man you made my week. Food was good too!
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August 2023 by Michael Massey
That goodness you have Bob working for you. His demeanor and attentiveness make it a pleasure to visit here.
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August 2023 by Cycledog DVM
I love Chicken Express but this location has gone downhill in the last few years. 3 of the last 5 times I’ve picked up food to go from here I have gotten home and had no gravy. ALL THREE TIMES I ORDERED MASHED POTATOES AND GRAVY. Tonight we were there right before closing and were told they didn’t have enough tenders for our order. We were fine with substituting a few pieces of chicken. If they were out of gravy they should have said something. My past experience shows that more likely it is laziness and lack of attention to detail. Next time I get a craving I will be trying the one on Northwest Highway.
