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March 2024 by Colleen Walker
Very good customer service and the choices and sizes are fantastic!!!
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March 2024 by Judith Gallagher
I love the designs and fabrics, plus the ladies are so helpful!
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January 2024 by Floyd Bodine III
The wife loves this store. They also allow pets inside.
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December 2023 by Jillian McGee
Goodness. First and last time in. I was the only customer in the store. It smelled like smoke so bad!!!
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July 2023 by Dee Perez
Always great values on their clearances
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January 2023 by Marti O'Rear
For the past couple of years I have gone to Chicos on line to order tall jeans. It always seems I am unable to order a tall in my size. So, January 4, I was in the Southlake Chicos store and decided to ask about this problem. The 2 associates who I so wish I would have remembered their names immediately began to help me by locating my tall jean from other stores to be sent to me. I received them yesterday and they were perfect, meaning in tall lady language, they were long enough. Thank you so much for your friendly professional assistance. I am grateful.
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July 2022 by Yolanda Jackson
Becca provided amazing customer service today! Thank you for your assistance.
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April 2022 by Bryan and Martha Geddie
The service was unacceptable. My mom and I were treated so poorly, I just had to speak up to ensure that it is addressed so that no one else feels the way we felt yesterday. My mom is 82 and just wanted to go out shopping and since I work at Southlake, I felt that there was no better place to shop. We had been to Coach (great service) and Soma (great service) prior to shopping here. We were disregarded (felt judged) either because we were Hispanic or because we were in casual dress, either way we were treated as unimportant customers in Chicos. We were dismissed while shopping, and then again while trying to purchase our item getting moved register to register. While waiting to be checked out at the second register the assc even took our item off the counter and waved over another customer to check out ahead of us and trying to reshelve the item we were trying to purchase. Then moved us to the other register (the first one we had been at) while waiting there as a lady was checking out, the other register opened up again and we were left standing there waiting the assc holding our item. She never apologize but did say she didn’t realize we were in a hurry when I expressed my concern in been shifted register to register. We have been so rudely.
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February 2022 by Rebecca Harmel
Love this store.
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December 2021 by Vanessa Widman
Very helpful staff. Didn't have my size in the store, no problem! Order to ship for free to my house!! Awesome ?
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October 2021 by Jamie Johnson
How about a recent review...these ladies are the best I've ever shopped with. My body has been ever changing with weight-loss since 2019, and they are my goto store for proper fashion advice. I get warm welcomes, honest answers, solid opinions, great accessory advice, and a truly customized experience. The store is always well kept, better stocked then most, and warmly welcoming to enter. I'm literally there every style season finding my something new. The outfits I wear from Chico's always get great compliments. I am a 45yr old business executive on a budget for quality great looking and lasting attire for all occasions, and I get most of it from there.
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October 2021 by Anthony Birge
Yessir
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January 2021 by RonieSue Ullrich
Outstanding service...
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October 2020 by Mrs. Jones
This store is my favorite Chicos in this area. It's a must stop each time I travel to DeSoto. They have lots of merchandise to choose from. The staff is great/friendly.
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September 2020 by Kari Vierkant
Great staff.Super helpful.
