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January 2024 by Healthyontheinsideandout
What a lovely experience. Joe is the owner. He took the time to find the cheapest but fastest delivery and repackaged my delivery box so my gift would be safe. He then offered me a free cold drink. It is rare that someone cares that much. He really brightened my day. It is nice to feel supported when going into a location I have never been to.
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December 2023 by Laura Harkin
I stopped in today just a few minutes before closing time (with a pile of packages!) and received the best customer service I could ever have asked for. The owner, Joe, was incredibly kind, helpful, and informative, and went out of his way to help make a stressful time of year so much easier. I’ll be a customer for life!
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November 2023 by Jack Jackowski
Joe is always very friendly and more than helpful. Prices are very competitive and I highly recommend.
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September 2023 by Robert Robinson
Every time I visit, the service is Exceptional! Joe knows every aspect of the business, and offers his help in any & every way. HIGHLY RECOMMENDED!
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September 2023 by Chris Brandt
This place is fantastic, never any issues. Knowing I had a safe, reliable place to pick up my mail and packages was great!
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May 2023 by Mason Norris
First off, awesome star wars and star trek memorabilia made this place way cooler than I thought it was going to be. Second off, the owner/operator is extremely helpful and down to earth. Overall fantastic experience making the annoying task of shipping enjoyable.
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October 2022 by Jon H.
Good service is hard to find, but this place has it! The owner went out of his way to help me get needed supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!
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September 2022 by Jessica Waddell
Joe Yoo, the owner, is without a doubt one of the most professional and kind people I have encountered in day to day business. My experience here shipping a small package through USPS was quick, efficient and inexpensive. I walked in without shipping supplies and only knowing the address. Joe helped me picked an appropriate shipping box and offered me options for shipping speed letting me know the costs of all options and letting me decide. I have waited in line longer at the post office (which I still love and respect our postal workers so much)! The experiences just can’t compare. Thank you, Joe for helping me ship my mom’s favorite coffee to her. We made her day!
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July 2022 by Jennifer Sartin
Top notch service for shipping as well as mailbox rental. Joe is outstanding. Businesses like Eagle Postal are harder to find these days. I happily drive out of my way to give them my business.
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July 2022 by Lisa B.
Joe Yoo is a one-man operation who handles everything personally and impeccably... Whenever I would get a time sensitive, or important mail or package... he would give me a personal call to notify me... It was amazing how he was always on top of everything... When everything in my business demanded my attention to the point that I felt like I was drowning, it was so such a relief for me to know that this was one department that I did not have to worry about... I've always wondered how he handled everything so well just by himself, but he never skipped a beat... and this meant that everything in my business was timely -- from the proper filing and maintaining of licenses to handling customer refunds and returns.. Ever always so cheerful and upbeat, he made an otherwise dreadful errand a lovely and welcoming experience.. Now if every other business out there could give their customers the same individual attention and personal touch that Joe was able to extend to his customers, everybody would be happy, nobody would miss any of their deadlines or overlook anything important and the world would be a better place
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April 2022 by katie Trahan
The best friendly & community vibes here! Mr. Joe, the manager knew everyone that came in by name and really took care of my overnight mail request & even gave me a complimentary drink for the order. Definitely will be coming back!
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February 2022 by Lisa Bennett
If you are looking for a convenient shipping, printing postal center that offers notary service and provides excellent service and attention to detail in/around Southlake/ Grapevine, this is the place to do business. Joe's attention to detail, service with a smile and care for not only your business but also you and your family are what makes this our go to location for more than a decade!
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January 2022 by John Benner
I have worked with Joe for years. He is committed to helping small businesses in the area. He is always a pleasure to work with.
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November 2021 by Chris Burton
This is the greatest postal center on Earth! I've never met a more committed and thoughtful business owner....anywhere. Joe's customer service is multiple quantum leaps above the typical UPS and FedEx stores which, buy the way, BUY THEIR SEARCH RESULT add placements and MAP SEARCH results on google using their mega-dollar large corporate accounts. I cannot recommend more highly........once you ship from here and meet Joe, you will never go to a UPS or FedEx store again.
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October 2021 by Garrett Young
I utilized Joe to assist me with shipping a rather large (44 x 7 x 36) framed sports memorabilia from Southlake to Switzerland (where I live). Joe could not have been more informative, helpful and attentive through the entire process. He consulted me all the way through, from investigating different carriers for the piece, as well as exploring what the airline could do for me. Ultimately, he advised me against his financial interest to take the package and check it as it would save me in excess of $800 to do so. Joe never shied away from packing the goods himself, ensuring that both it was extremely safely packaged and padded to endure the 19 hour journey and then the several trains and automobiles it took to get to my residence. I am happy to say that his expert job in packing led to the full preservation of my piece and I could not be happier.
