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February 2024 by Djidji Daniel
Good deals on half dozen bagels. Bagels are delicious with smear.
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February 2024 by Daniel Villanueva
Ordered two plain bagels with cheddar and egg. Both bagels burnt. Employees knew the bagels were burnt and still made them. Unacceptable!! Will never go back to Southlake
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December 2023 by P H XxX
No frills begal place. Somewhat similar to Panera bread. Their 'Everything Bagel' is alot tasty compare to other begal place. When you order alot of items they do missed out some, so check before you leave. Overall, good experience.
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December 2023 by Lisa M.
We get coffee most mornings here at Einstein's. The vanilla hazelnut coffee cannot be beat! Best customer service around. We LOVE Riri!!! She is truly the best all around.
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December 2023 by David Powell
Whomever the young lady with the pink hair is who’s taking orders this morning needs a brake or a training in customer service during peak hours. Completely rude, no eye contact and the attitude and energy she showed the customers and her co workers is uncalled for. Every other person who works there is always the nicest. I will be asking for someone else to take my order in the future.
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December 2023 by Justin Snell
Monday morning shift is A++++. Very attentive and courteous. Our order was out quick and correct. Best one in the meteoplex!!!!
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December 2023 by Tamara Souffront
Alas. My experience has always been good, but today I experienced terrible customer service from a person that seemed to be a morning manager. The other workers were kind though.
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November 2023 by Çhàrles Johns
The food is awesome. The atmosphere is family friendly. The lights were not that good.
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October 2023 by Yadira Mejia
If I had the chance to rate it a 0 I would. I ordered 2 bagels and they were both wrong, mind you I had to pay extra to get the certain bagel, I have tried reaching out through the online “contact” 2 times to give me my refund and yet nobody has reached out to me!
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October 2023 by Anna Reyero
Stopped in here on my way to work and had terrible service. Waited in line for 10 min for any staff member to decide to finally take orders and it just seemed unorganized and possibly understaffed. Should have looked at the reviews beforehand to avoid the unprofessional staff. The caramel cold brew was good and the all nighter is too but not worth the hassle or wait.
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September 2023 by Robert Stewart
I don’t know that I can even give this place a 1 star. The service here is just absolutely terrible! You wait for ever for one check out person while the rest of the loud obnoxious staff stands around and talks. The cream was a grocery store bought half gallon sitting in the counter. Floors dirty and no tables get cleaned. I have always like this place but please for the love of God will someone from Corporate come spend a day here and see what I’m talking about!
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September 2023 by Stairla Goad
The manager Joann I think her name was os wonderful! Everyone there was great this was my first time going and I can't wait to go back!
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September 2023 by Shawna Zimmerman
Asiago bagel with jalapeño salsa cream cheese is so good!! My husband gets the cranberry bagel with regular cream cheese. The dark roast coffee is quite tasty, as is the hazelnut.
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September 2023 by Juiicii
Ri ri is just absolutely the sweetest person, she knows everyone's name who come in the store and I just love that and I see she genuinely loves her customers and that always puts a smile on my face.thank you guys for having her there!
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August 2023 by Jamie Ralston
Great bagels for the price..... HOWEVER, the young employees need to attend a customer service class in talking to customers. I was at the checkout and I was asking the black lady questions and she was too busy on her cell phone and never acknowledged me. I guess you get what you pay for.
