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April 2023 by Edie F.
DO NOT GO TO THIS LOCATION - Horrible in person shopping experience. I have shopped here for years & at multiple IP locations and opt to buy most of my clothes online. This Southlake store has by far the worst and rudest employees working here. They are always very young and I'm sure have no retail experience whatsoever but shame on the manager for not setting simple, human like, expectations for their employees. I went in last Saturday to find some last minute Easter outfit inspo and was never met with even a "hello" just rude, judgey looks for the employees who btw never stopped talking about what dresses they were going to wear to their graduation. I have been to the location in OKC and had the best experience when I was in college so I know it's THIS store that has problems & needs to seriously reevaluate how they treat their customer and how they want their customers to feel. I could have spent plenty of money on clothes that day in the store but instead i wasn't given a second look because i was in shorts and a t-shirt with dry shampoo in my hair enjoying my freaking Saturday. It's 2023. Say hello, be respectful to the customer if you're going to work in a service industry & teach kids to BE NIGE to others.
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January 2023 by Paxten Jacobs
I would not recommend shopping here. I received a top for Christmas that did not fit and went to return. They stated they would not take it because they only take items for return 6 days after purchase and they never do a refund only store credit. The woman at the counter who claimed to be the assistant manager was very rude and short. Do not recommend.
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August 2022 by Casey Smith
Super cute hats. Bought one for vacation. Adorable dresses and purses as well. Typically a go to for any occasion
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July 2022 by FullTimeMom NeedsVaca
This store openly discriminates against the LGBQT community. Rude employees.
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November 2019 by Audrey C.
ONE OF MY FAVORITE STORES!!!!! I got my homecoming dress here, and while we were only looking at dresses as i looked around the store I saw so many cute sweaters and skirts!!! the staff it super friendly and it is very reasonably priced!!! by far one of my favorite clothing stores! many things from impeccable pig are on my christmas list!
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November 2017 by Christina J.
This is a wonderful boutique! I have been coming here for years, and the sales associates are so friendly and helpful. especially when you need an outfit for a special occasion. Recently, I had purchased a shirt which unraveled when I washed it. Although it had been past the seven day period return period, I explained to Sarah (the sales associate) that I had followed the care directions on the tag and would like to exchange it for a non-defective item. They were able to offer me a refund since the same shirt was no longer available in the size I needed. I also found some really cute ripped jeans with an uneven hem and a black sweater. I will definitely be coming back; cannot say enough great things about their selection or their customer service. Thanks Sarah! :)
