-
December 2023 by Cynthia Roura
It’s a shame that this is the most conveniently located Loft for me. The majority of the employees here are older, ignorant, white women who clearly rather help white women only. I’ve encountered the difference on several occasions over the past 3 years. You can just stand by in a corner and watch how they clearly treat customers differently. Loft has given me a generous credit card limit that I don’t care to ever use any longer.
-
July 2023 by Hana Ha
On June 30th at 5:00pm, One sales associate was racist to the customer and very rude. They don't even know what they're doing. I was showing the phone for a coupon to order online in LOFT but it wont take it and the price was different with what I had in my shopping bag in online so I tried explain to her but she didnt listen she was saying I brought chinese phone so thats why different price I have. I was asking her name then she ignored me and walk away from me. I never seen like her in Loft store.
-
July 2023 by Mj Magee
Sales clerk rude . Not helpful at all.
-
February 2023 by Marianna R
I stopped by to pick up my order and I can say, that it was a pleasure to be greeted by a beautiful lady and I got my order very quickly.
-
February 2023 by Dewanna Smith
Great sale going on right now through the weekend. Check it out!
-
January 2023 by Marianna Rusu
I stopped by to pick up my order and I can say, that it was a pleasure to be greeted by a beautiful lady and I got my order very quickly.
-
December 2022 by Aditi Nandy
I like Loft as they offer great collection for petites.
-
August 2022 by DEEPAK DP KHANNA
Very good staff … nice selection of fresh looking cotton garments… came away pleased with our visit !
-
August 2022 by Joy Wright
Pretty clothes and helpful staff
-
April 2022 by Tawny Hale
Friendly sales associate introduced herself and helped me to find a top. Super cute clothes.
-
April 2022 by jenn shaver
Brooke went above and beyond for me. Great sense of humor too.
-
March 2022 by Joseline Jimenez
Very unprofessional and unfriendly. The sales associate looked underneath my stall to see what I was doing as I was finishing trying on clothes when I saw that I decided not purchase anything and handed it straight into her hands.
-
February 2022 by Krystle Befort
Standing at the dressing room with a pair of jeans to try on. I've gained a lot and then lost some weight and need a new pair of jeans for my trip to Napa tomorrow. Already feeling vulnerable about having yo try on jeans...One sales associate looks up at me as she is telling another sales associate that someone important is there so to make sure and give great customer service... and then walks past me. Then the other girl looks at me as she walks by to put stuff away. Not one of them bothered to say I could just go into any dressing room. So I stood there for a minute and figured it out on my own. Yes my hair was a mess and I was in sweatpants but my money works just the same as anyone else so it was disappointing to be treated like I didn't exist when they simply could have said as they walked by that I could pick any room and to let them know if I needed help (or any other typical thing one says when someone goes into a dressing room).Maybe instead of worrying about giving "top notch" service to the one important person as the girl in the claw clip said, you should focus on giving EVERYONE a great experience.
-
September 2021 by Rui Li
Very mean and unfriendly sales person there the other day. I will not visit this store again.
-
September 2021 by Jennifer Welsh
Not very friendly service there
