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March 2024 by Anthony Miralles
Very clean and smells good
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January 2024 by Sara Smith
Love this little place ❤️
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January 2024 by Kat
I would have done 5 stars, but the store has gone down a lot since last year.I shop there 3 times a week mostly.Yesterday I guess new manager the black lady followed me around like I was going to steal. I really like the store a lot hope it survives.
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November 2023 by Lynn Patterson
Ask for Lexi, she is very helpful.
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June 2023 by Ashlee Aguilera
I love the macys cafe. Everyone is always so nice and welcoming. I go there for lunch all the time and I’ve never had a bad experience!! Love the staff!
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March 2023 by Joy Wright
Nothing special. Smaller depth store type business.
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February 2023 by Jamie T.
Best place to get drinks and shop at the same time! They're officially my go to place to get good quality jeans at anti-inflation prices.They also have a great selection of coffees and even carry local coffee specialty bean brands.Hopefully no one sees this review so I can keep this place my own secret.
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December 2022 by melva habshey
Love this place. Like going to a smaller store.
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October 2022 by dennis talbert
Bad experience first time at store. I prepaid for my make-up and free gift in September and was supposed to send out to me via UPS and I never received it nor did I ever get a shipping notice that it had been shipped to me at all! unfortunately I do not have the receipt but I do have a copy of my bank statement that says it was taken out of my debit card as proof. Never again will I shop at this store as I was not honored and taken at my word. This is bad customer service. Over $50.00 is a big deal to me.
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October 2022 by Teresa Ferret
Great customer service, good deals, Seleccion of shoes is excellent! Place is nice and clean.Love the cafeteria
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October 2022 by Bev Talbert
I did not have a good experience on my first visit to this store. I prepaid for the Estee Lauder sale in September I paid for a double wear in Shell Beige plus you get your free gift. I wanted it shipped to my home and they said it would come UPS sent out the day after Labor Day. The money was taken out of my account of $53 on the 8th of September. I have yet to receive my order nor did I get a confirmation from UPS. I called them and they said without a receipt which I could not find they could not accommodate me. They did not bother to look it up in their system! I am extremely disappointed and I lost my money and no product. I will never come into this store again or have good things to say about it! I am also going to contact corporate! This is terrible customer service and not fair way to treat their customers ! I am a Senior citizen and do I do not have money to throw a way! I will not recommend this store to anyone ever
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October 2022 by J Morrow
I visited the South Lake store yesterday. I have been shopping at Macy's for 35 years and I've been to many different locations. I was sadly dissappointed at the lack of Customer Service. I passed by 4 associates and not 1 of them spoke to us!!! One sales lady finished ringing up her up customer, saw us in the cosmetic area, turned and went the other direction. I was very embarrassed because I brought my sister in to purchase her a few things. I had to call the sales lady over to ask her a question regarding a perfume I wanted to purchase, but decided not to due to her attitude.We browsed in the shoe department and the 2 ladies in the Herald Bistro made eye contact with us, and said hello. Needless to say, I'll order on line and definitely find a different Macy's to shop at. Please invest in some Customer Service skills for your employees. Shopping is usually fun and exciting time to spend with family and friends!
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October 2022 by stu rodgers
This is a small boutique macys it is a nice size not too big but still has lots of items and sale items.
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September 2022 by Emma
Super cute store! Very clean and relaxing experience. I especially liked the little Cafe in the back.
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August 2022 by Jennifer Nichole Neal
Our small woodworking business had the opportunity to setup our merchandise in the store. All the managers and staff were amazing. The atmosphere of the store was very relaxed and inviting. We just want to say thank you!!!
