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February 2024 by Michelle H.
The clothes are great and the store is organized and clean. The staff is helpful but the assistant manager, Kathrine, is not very nice. When checking out, it showed on my end that she rang me twice for one item and I let her know and she said "yeah" it's stupid" without any explanation. Management not friendly.
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December 2023 by Katie Taylor
I had a great experience here with last minute holiday shopping. I believe Katherine was her named that checked my boyfriend and I out. Super friendly, accommodating, and hard working even on busy Christmas Eve. Give that girl a raise! Will definitely be coming back.
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December 2023 by Leigh Provost
Great sale, well stocked and friendly staff.
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October 2023 by Amanda Lewis
I don’t like shopping in person these days but I went to this old navy location to make a return. Angelica was my cashier and was training a new employee. She was so kind and patient and took the time to explain everything to the trainee while also attending to me quickly. All of the employees here were so kind and friendly.
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September 2023 by Megan Baker
The people working here are FREAKING awesome! Highly recommend this location to all my Old Navy lovers. Katherine 15/10, give this woman a raise!
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July 2023 by Siju “Baba” Thomas
Love to shop and take advantage of different deals.
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July 2023 by Kim Rhodes
Very rude. Would not exchange online order for store credit. I buy a lot online and usually keep everything. Tried to exchange today and clerk threw my items on the counter and said "not in 30 days" and quickly dismissed me. Will not shop here again.
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February 2023 by Michelle Cotton
They have all sizes of clothing for men women and children plus babies. Always nice and helpful.
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October 2022 by Bevan M.
Awesome service! Shoutout to Catherine who helped us with our purchases and we Thank you!
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October 2022 by Lindsay S.
The male manager here is a complete j**** Every time I come in here he just has this awful demeanor and power trip. If you try to return something, he acts like you are trash. Won't be shopping for my kids here anymore.
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September 2022 by Abby F.
This location is really understaffed and under trained. There was 1 person at the register and there was a long line people waiting to get checked out. When they got to me, I placed a curbside pick up order and had my bar code ready to scan. The person at the register didn't know how to handle it and kept asking for basic info like name and phone number like 5 times. His co-worker/manager(?) came over and asked him did you scan her bar code. She was very curt and not friendly at all. Don't recommend this location. Save yourself some frustration. Something that should be 10 minutes b/c of curbside pickup/order turned into 30 minutes of delay and rude service.
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September 2022 by Koby Cooper
I’d give 10 stars if I could.! Katherine was like a Norstrom private shopper. I wouldn’t have made it through school shopping for an 11 year old girl without her! The only reason we have more than a tee shirt is because she saw us struggling and literally took over and found styles my daughter liked! She went through everything with her. Talk about above and beyond!!!!! Wow! Also a sales associate named Bubba had us smiling and laughing, which we weren’t doing in the beginning at all! I will be returning to Katherine as soon as I can!
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August 2022 by Kristin C.
I came in today to buy something to wear for my little brothers funeral tomorrow. Everything was fine, I found something that looked comfortable and went to check out. I think the girl checking me out was new, but she was very sweet and recited the speech she has to say to everyone, and it was all going fine. Her manager ended up butting in and saying the same thing she did over again (they asked me to donate something and I just wanted to go home and prepare myself for the funeral tomorrow), and I said no thank you, no, no, no, NUMEROUS times. At this point he was asking for my email, I never go into stores to shop, it's a very triggering thing for my anxiety, so I tried explaining to him I don't want to give them my email. He would NOT take no for an answer. I gave him an email. He seemed to be upset with my attitude. I don't remember his name, I don't care to. He was a white guy, wearing a white shirt with a tie-dye, colorful button down over it. I was trying to get clothes for my baby brothers funeral and go home after working 12 hours but maybe this guy will get a thumps up from his higher ups for not taking a no for an answer today. I know it probably doesn't mean a lot, but I have had a horrible day and that man made it worse.
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July 2022 by Nancy Pacilio
They are rude & will over charge you. Shop online, the prices are cheaper & they won’t price match!!!
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June 2022 by Teri K.
A few days before Mother's Day, I was looking for matching Mother-Son shirts for my young grandsons to give their mothers. The store was really picked over and matching shirts in the sizes I needed (2T to 2X) were non-existent and I was very disappointed. However a wonderful employee, Carolina, was not giving up! She searched every department and even the manager joined in to help but we could not make it work. I was at a loss for what to do about the gifts. When I was ready to leave the store, Carolina came out of the back with 2 sets of matching shirts in the sizes I needed. Carolina was my hero! Thanks again!