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October 2023 by Ceya Khanal
We made appt for 5:40 and got there exactly at 5:45 after driving for an hour. My son had been sick and he had a big day next fay so I had to make a last min appt. The ladies there said their internet was down and they didn’t wanna take us in. I don’t know what internet had to do with cutting a kids hair. Then why the hell would you allow someone to make an appt for 5:40 and say they can’t take an appt that late. Very discriminatory.
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October 2023 by Jesse McGuire
Great spot to get your tyke trimmed up. The large waiting room is loaded with toys to keep children occupied. Once we were called, the stylist was very friendly and knew exactly how to talk to our toddler to keep him calm and seated for the entire haircut...even when he did fidget or squirm, she was quick to react and keep from making a mistake, or causing any harm.
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October 2023 by Bhavya Kadiyala
We visited this salon first time couple of days ago .Ms.Koby was amazing with my kiddo . She was so patient with him and made him very comfortable, that he had been non stop chatting with her about Halloween .I am sure this will be our go to salon for a long time . Thank you !Service: Kids' cuts
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October 2023 by Melike
We have been getting our haircuts at Pigtails & Crewcuts since we moved to Southlake. My sons, aged 6 and 8, absolutely love this place. The staff is also very friendly. I highly recommend trying it out for yourself.Services: Kids' cuts
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September 2023 by Jocelyn Fox
We came here for our son's first haircut! Koby was the one that cut his hair and she was AMAZING!!! He never fussed or felt uncomfortable and she was so patient whenever he would move or get distracted. I of course cried since it was his very first haircut and everyone was so supportive and understanding. If you get the first haircut package, they even bring snacks and keep the first lock of hair that gets cut for safe keeping in an envelope they give you at the end that also has a picture that they take and print out for you! They also have a playroom and the haircut chairs are different things like a taxi and an airplane etc. I CANNOT praise this place enough. We will definitely be back again and again. If I could give 10 stars, I would!
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August 2023 by Danielle Levine
KOBY is the best and the ONLY person I trust with my son’s hair! She is so kind and gentle, and she makes him so comfortable. She cuts it perfectly to my very picky specifications and is so fast. My son asks to go get his hair cut all the time. We all leave happy whenever we visit Koby!
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July 2023 by Sayara Allen
Took my son for his first haircut in February and had a great experience, loved that we got a certificate with his picture and a lock of his hair! So many fun distractions for kids. Went again a couple days ago for another haircut before my sons birthday and was just as wonderful as the first time. Honestly was pretty surprised by how well my son has done but all thanks to how fun they make it. We've booked with Koby both times based on some of the reviews I read and so glad we did, she is a gem!
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July 2023 by Devynn Webb
Loved our experience here. It was our sons first haircut and we were a little nervous he wouldn’t be easy to work with (he tends to be nervous around new people and in new environments). Koby was incredible and so easy to work with! He warmed up to her immediately. We couldn’t be happier and will definitely be returning.
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June 2023 by Tawny Kettler
Quick. Friendly and offers a kids cut for an amazing price. They have theOption for just a cut and not an entire wash cut dry style nails etc like our old place. If we didn't want the entire thing- we were told it would be the same cost as they only offered one package. So thank you for having options here!
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June 2023 by Adriana Jenkins
We just got my 3years old haircut with Jessica C. He has never let anyone use clippers and she was able to use them, she was very patient with him and, did an Amazing Job! She made sure to explain everything to him and show him all she uses to do his haircut! Thank you Jessica!
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April 2023 by Anna Sharief
I cannot even begin to tell you all how grateful I am for their services. Everyone was so kind and friendly. Miss Patty was so patient with my little one. She helped us work through the haircut since my little one was not cooperative at all. Everyone in the salon was so understanding, that means a lot to a parent when their little one has any type of sensory problem. This is exactly why we brought my little one here, for their special needs haircut. The level of professionalism, kindness, and patience of the staff is one for the records. With their help my little one's haircut would not have happened.
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April 2023 by Rachel Rupert
My 2 year old has always cried and screamed at every haircut. We tried Pigtails & Crewcuts and he did AMAZING! He loved the little police car chair and the lady who cut his hair was very sweet. This was the first time there were no tears! We will definitely be going back! They even have a waiting room where you can sit and play with trains until it's time to sit in the chair. Plus it was very easy to book online!Service: Kids' cuts
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March 2023 by Caroline Kinlaw
Koby was amazing! She was patient and gave my three year old the absolute best haircut he's every had. He looks soooooo sharp now! I live thirty minutes from the Southlake location but scheduled the appointment because I knew I would be in the area that day. I will be happily making the drive to see Koby again and again no matter the distance.
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March 2023 by Gabby Saenz
I have been taking my kids to this establishment for about 4 years now and have always had a great experience. Today my son received a haircut from a woman named Koby who had the worst customer service I have ever experienced. We were 5 minutes late so from the start she was complaining then when I would ask her to fix something she had missed she would say I don't have the right to be picky about her work. I'm sorry but if you are getting paid to do something, you should be doing it right. I will not be returning to this establishment because of this woman.Service: Kids' cuts
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March 2023 by Casey Sipes Smith
We were there in September. It was very busy, which I understand. We went for my son's first haircut. She did a great job with the actual cut but had zero empathy to him crying or how upset it made me. He didn't get to choose a seat or a show on the TV. Just sat him down and started cutting, and didn't slow down when the tears started. It was overall kind of just an ok experience. Just took my son to a different establishment for his 2nd haircut and they were patient and calm. He didn't cry, even with clippers (which weren't even used at his first haircut). I wish his first experience here had been better.
