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January 2024 by Neena V
Morgan was great! So patient with us & kind! :)
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January 2024 by dgafbabyyy
Matthew was so helpful and knowledgeable about the products offered. Such a pleasant experience!!!
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January 2024 by Gabriel Cornejo
i went in to try out some mattresses the other day and the staff their were great and very knowledgeable. extra points because the place was very dark and made the experience more relaxing.
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January 2024 by Amanda Sutton
Lesli is amazing, very attentive and knowledgeable.
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January 2024 by JR
Me and my fiancé just started our search for new mattress and honestly didn’t even know where to start. We passed Purple on our way from having lunch and decided to stop in. Morgan was absolutely amazing. She greeted us right away, went over several options to make sure we found the perfect mattress for us. Since it was the first place we checked out we still want to check out a few other options but I have a strong feeling we’ll be back.
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November 2023 by Brooks Gwynn
Brandon Matt kim were very nice and helpful showroom was nice
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October 2023 by Christina Faulkner
Don’t think; just buy! I walked in the store today literally saying to the salesperson Leslie: “let’s see what all the hype is about” and walked out with a mattress, pillows, and sheets! I have struggled with sleeping for years. It typically takes me 1-2 hours (often times more) to fall asleep. Within minutes (literally) of lying on the purple mattress, i was completely relaxed and felt myself slipping to a far away land where milk and honey flow freely…Oh wait, I’m back. I’m a side sleeper hoping to one day be a back sleeper. This bed is wonderful for both! I have NEVER been able to comfortably lie in bed on my back and I did - without shifting once - for over 30 minutes at the store. The only reason I moved was to try it on my side. The mattress conforms and supports your body - no sinking. Hypoallergenic, cool, and has a little bounce to it (?) as well. To seal the deal, the pillow is AMAZING! Can’t rave enough.Leslie is ABSOLUTELY WONDERFUL as I gave the 3 little bears experience testing mattresses. She was so patient and really listened to my needs. You will not find pushy sales tactics here because honestly, they don’t have to; the mattress sells itself. They are there to help you get in your most comfortable position. Can’t wait until delivery! Thanks Leslie!One last thing…call me when Purple starts installing TV’s to the ceiling!
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October 2023 by heather yp
we needed a new mattress and matt helped us out. he was super knowledgeable about all of the products and did not pressure us into making a decision. the whole team was very nice and eager to help.
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October 2023 by Ben Schimmel
Loved the customer service, the showroom was spotless and most of all the beds were comfy. 10/10 would come back.
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July 2023 by Keerthana Chennojwala
The employees are so kind and enthusiastic. They made me feel extremely welcome. Please promote them Purple?? The vibe of the store was very calm and peaceful. The mattresses and products as well are the best creation ever.
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June 2023 by Ann Carroll
Purple has the best pillows and make sure you purchase some for your family because they will steal yours. The employees are super kind and helpful and there is a heavenly lavender scent. Note that you can exchange/return your pillow in a 100 day window if you change your mind on the chosen size.
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June 2023 by Baseball Man123
Sales person named Kim was very very nice and helpful. I will definitely be coming back and making a purchase here. I highly recommend this store
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April 2023 by Melody Benson
Kim and Ruthie were so helpful and kind to us as we shopped in this store. We purchased a seat cushion but will definitely be back at some point to buy a mattress. They both took their time to explain all the differences and allowed us to try out all the different types of mattresses and pillows without any pressure to purchase. It was a very enjoyable shopping experience. Btw, I've been using the seat cushion for 2 days now and I LOVE it!!
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March 2023 by Damaris Wise
I have been wanted to purchase a purple pillow for a while, but I didn't want to order it online without feeling it.At the showroom they helped me identify what was the best side based on my sleeping habits. Everyone at the store was very friendly and welcoming. I loved the experience!!
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February 2023 by Florence Moore
Came in for the first time to this Purple store in Southlake and I’m so happy I did!! The staff there were so welcoming and knowledgeable about their products. They also encourage and recommended you to try out their beds pillows and seat cushions. Ruthie who attended to me was so helpful, patient and just had a genuine kind attitude. She answered every question I had and help me come to make decision on what was best for my needs. I love that there was no pressure to buy and they have an amazing guarantee on their products and no hassle on exchanges or returns. Will definitely come back and buy more products here. Thank you Purple store southlake!
